Safford Chrysler Jeep Dodge Ram FIAT of Springfield

We had a fantastic experience purchasing our new Jeep through Safford. We used PenFed Car Buying Services late one Saturday night and they contacted us first thing Sunday morning. Once the young lady kne through Safford. We used PenFed Car Buying Services late one Saturday night and they contacted us first thing Sunday morning. Once the young lady knew we were looking for very specific options (especially safety options) she had Greg, the resident Jeep expert, give us a call. Without guarantee of us buying from them, Greg went straight to work searching stores hundreds of miles away to find us exactly what we were seeking. He called us about a few options and had no problem fielding my multiple phone calls to discuss additional features. We met with him the following Tuesday, and there was zero haggling. He had our trade assessed, gave us the lower price quoted by PenFed, and we were only apart by $1000. He took the deal back brought the price of the car down, the trade up, and had finance find us a better rate and better extended warranty than PedFed (no easy task as they are highly competitive rates)! Also Gene from service installed our add-ons in a timely manner and we drove our brand new Jeep home that night. Even the other sales persons where incredibly friendly. They talked about what they love most about their Jeep with little hints of how to make the product last longer, run better, and overall just have more fun with it! I will likely not go to another dealership for my Jeep purchases and service. More

Younes Bekkali is a top notch salesman. He was professional, knowledgable in every aspect of the vehicle I was purchasing and did everything to make me feel comfortable about my purchase. I would professional, knowledgable in every aspect of the vehicle I was purchasing and did everything to make me feel comfortable about my purchase. I would recommend him to friends and in the future purchase another vehicle from him. KUDOS! More

Simon was very helpful from the moment I got to the dealership. Helped me find the Challenger I wanted fast. And when I presented him with the USAA price of the car there was virtually no haggling. He dealership. Helped me find the Challenger I wanted fast. And when I presented him with the USAA price of the car there was virtually no haggling. He honored it and we went from there. Very good service. More

I used the USAA car buying service and met William Sawyer and Tom Turner who had a vehicle that I specified via the service. There were no gimmicks as I had my certificate from USAA , and asked about their and Tom Turner who had a vehicle that I specified via the service. There were no gimmicks as I had my certificate from USAA , and asked about their dealer fees, and a OTD price which they gave to me; no problems and right in the ballpark of what I was expecting. (I began researching the Dodge Challenger model year 2010 2.5 years ago and was very familiar with all the packages, dealer fees, and pricing) They were willing to work the final numbers a little as well as giving me a absolutely fair price for my trade in. (separate negotiation) Overall experience was great, even Tom Haake stayed late to help complete the financing (after 10pm). When you begin your search for a vehicle I would absolutely recommend Safford of Springfield. As always do your homework, but when you’re ready to test drive and explore the possibilities of a new vehicle, make sure to stop by Safford I believe you’ll be treated fairly. Thanks Guys More

I am really upset with the worst professionalism and work ethics that was received from Sales Dept Manager and Gm of the dealership. Bill Sales person was very friendly and honest with us , We would ne work ethics that was received from Sales Dept Manager and Gm of the dealership. Bill Sales person was very friendly and honest with us , We would never recommend Stafford Chrysler of Springfield to anybody.The Sales Manager was rude and when we complain to GM he said he is not going to apologize because people like you don't do research and come to buy car from us.We check online same new Jeep was sold for $28000 on KBB and also by Auto Trader there was still available some in area so we offer $28000 he said they don't need our bossiness and ''GOOD LUCK FINDING CAR ON THAT PRICE AND DO ME FAVOR WHEN YOU FIND COME SHOW US BYE" More

The staff at Safford went out of their way to find me exactly the vehicle I wanted. Mike Brady was very knowledgeable and helpful throughout the process. My experience was positive and I highly recomme exactly the vehicle I wanted. Mike Brady was very knowledgeable and helpful throughout the process. My experience was positive and I highly recommend Safford. More

From the initial phone call was what set the tone, my information was taken without any problems. He stated my credit was ok and he could do a deal that day! What really sold me was when he sent someone information was taken without any problems. He stated my credit was ok and he could do a deal that day! What really sold me was when he sent someone to pick me up from my home! I had a great experience, literally I was driving my car in just a few hours, maybe less! More

I was pleasantly surprised with the outstanding level of customer service provided by Younes Bekkali. He was able to answer all my questions fully and was willing to take the extra bit of time to make sure customer service provided by Younes Bekkali. He was able to answer all my questions fully and was willing to take the extra bit of time to make sure I was comfortable during the entire shopping and buying process. I was treated more than fair and professionally the entire time I was there. He kept me informed of the process and went the extra mile to make my buying experience that much more smooth and enjoyable. Due to Younes' high level of customer service I will recommend the Safford dealership to everyone I know. More

So... After working with local dealers for over a So... After working with local dealers for over a week, I expanded my search to include Safford. Not only did they have the exact model we were l So... After working with local dealers for over a week, I expanded my search to include Safford. Not only did they have the exact model we were looking for...they also beat the price I was prepared to pay. I will say that the deal took a little longer than I expected, not because of anything that the employees of Safford were doing, but rather, we were seriously having such a good time chatting with our Sales Rep Sonny Thomas, and Business Mgr. Tom that we completely lost track of time. Perhaps most importantly, not once did I feel like I was nothing more than an open wallet...I felt genuinely welcome! I can not strongly enough recommend the staff of Safford. Thank You for an overwhelmingly positive experience! More

The whole process took entirely too long. I was shuffled back and forth between the new car sales building and the used car sales building. While Brad was helpful in getting a decent price for the car, the back and forth between the new car sales building and the used car sales building. While Brad was helpful in getting a decent price for the car, the other associates that I dealt with lacked attention to detail. The staff were friendly enough but they definitely didn't go above and beyond. I got the distinct feeling that if I was buying a NEW Dodge or Jeep that I would have gotten offered at least a cup of coffee. The test drive wasn't nearly long enough and didn't give you the opportunity to put a car through the paces. Overall, both buildings were clean and comfortable. The SUV that I bought was also very clean, inside and out. Overall, I feel that I got a good deal. Thanks Brad for stepping in. More