Safford Chrysler Jeep Dodge Ram FIAT of Springfield

We called ahead, but showed up at 8:40 PM in the rain with a 2 year old and the team could not have been easier for us to work with. The kids play room is a big advantage. Sonny pulled cars ahead of ti with a 2 year old and the team could not have been easier for us to work with. The kids play room is a big advantage. Sonny pulled cars ahead of time for us and had potential inventory ready for us to review upon arrival. The whole process was easy. We presented our desired budget and constraints and they made it happen for us for two vehicles. We chose, did the paperwork and were on our way by 10:30. Sonny pointed out and trained us on every feature of the vehicle we selected. Such a contrast to the dealership we were at earlier in the day and walked away from. More

The Sales Manager and our Salesman (Errett "Sonny" Thomas) were great to work with! They did not pressure us and let us test drive the various vehicles we wanted to try and they let us make t "Sonny" Thomas) were great to work with! They did not pressure us and let us test drive the various vehicles we wanted to try and they let us make the decision in our own time. We worked with them over a 2 day period and they never pushed us....they only supported the process we had to go through to make the best decision for us! When it came to the financing and review of the vehicle, Safford has 2 excellent ladies that handle this part of the process! Again no pressure to buy extras, etc....just a good explanation of what was available and then they let us make the right decision for us. This has been one of the best auto purchasing experiences of our life and we HIGHLY recommend this dealership!! Thanks, Russ & Stacy More

Mr. Sonny Thomas and Mr. Tom Turner were fantastic! They were both very friendly and professional, going above and beyond to help me find the right vehicle for me, and making sure I was 100% satisfied throu were both very friendly and professional, going above and beyond to help me find the right vehicle for me, and making sure I was 100% satisfied throughout my entire experience! Their customer service was tip-top! Sonny was kind enough to show me multiple vehicles with different options, and sat and spoke with me about exactly what I wanted in a vehicle to make sure I was making the right decision. That was very helpful for me, and I appreciate all the time he spent with me. Even after purchasing the vehicle, he has taken great care of me, and my new Jeep, always making sure I am happy with the service I am receiving. Highly, highly recommend that anyone considering purchasing a vehicle to see Sonny Thomas! More

I had a really great experience with Chris Sheehan today. I ended up leasing a 2014 Jeep Grand Cherokee at an extremely fair price and zero hassle. Chris was awesome to deal with and in the end, I wanted t I ended up leasing a 2014 Jeep Grand Cherokee at an extremely fair price and zero hassle. Chris was awesome to deal with and in the end, I wanted to buy it from him just as much as he wanted to sell it to me. He was down to earth, low pressure, and truly understood and respected my needs as a buyer. Tom Turner was also a fantastic manager and between the two of them, I felt extremely confident working with them. I would highly recommend your Jeep purchase go through Chris. He's a 20 year Army vet, a family man, and pretty awesome guy to work with. I'll be bringing all of my future business and referrals to Safford in Springfield. Buying American and buying from an American Patriot feels pretty darn good. More

As I walked into the dealership with buying a Toyota on my mind, Chris welcomed me with a warm handshake. Once I told him that I was looking to buy a car, he went to work immediately with great professiona my mind, Chris welcomed me with a warm handshake. Once I told him that I was looking to buy a car, he went to work immediately with great professionalism and straightforwardness. He was calm and diligent in explaining the details of the cars I may be interested in. One car after another, he explained the merits and demerits points of each car as it relates to my needs. He was truthful, polite, and willing to answer all my questions. Halfway through the conversation, I was convinced that the Jeep Grand Cherokee will meet my needs because Chris professionally worked me through the knowledge of the car. He also gave me important information that helped me make up my mind as he was focused on serving me well as a customer. I was very pleased with the dealership, but particularly, I highly esteemed Chris Sheehan, the rep., he is everything a customer is looking for. Victoria Onuwa Ogbolu (Natufe) More

Chris Sheehan was outstanding to deal with. When asking him (by email) about a particular vehicle we were interested in, he got back to us within two minutes. He then asked us several questions and then w him (by email) about a particular vehicle we were interested in, he got back to us within two minutes. He then asked us several questions and then we called him on the telephone. He had the vehicle that my wife and I were interested in. We told Chris that we would like to see the car that evening. When my wife and I arrived Chris came outside and had the vehicle already for us to see and test drive. He told us all about the car and all of its features. After the test drive we went inside and negotiated on a price. Chris did a beautiful job. He got all of the paperwork together and while we were filling it out he got the vehicle ready for us. He knows his job very well and my wife and I never felt rushed throughout the whole process. We never felt more relaxed purchasing a new vehicle. Chris answered all of our questions and asked some that we had not thought about. It was a great experience!!. More

Younes was very approachable, friendly and very knowledgable about the features of the vehicle that we purchased. He worked with us to get the best reasonable price for our trade-in as well as oth knowledgable about the features of the vehicle that we purchased. He worked with us to get the best reasonable price for our trade-in as well as other incentives to get the bottom line as close as possible to our goal. He also took the time to walk me through the electronic options as well as help me set up some of the options before I left the lot with my new car. This is our second jeep purchased with Safford of Springfield in the past 2 years and would not hesitate to come back when the time comes again in the future. More

Brandon Wright made the new car buying experience painless. He was knowledgeable and patient and did not mind taking extra time to explain the sometimes complicated differences between vehicles. Wh painless. He was knowledgeable and patient and did not mind taking extra time to explain the sometimes complicated differences between vehicles. When I changed the vehicle I wanted to buy, he helped me get on line to print out a new USAA certificate that got me a better price. A very engaging, personable salesman. The customer service representative, Gerri Perrin was also very helpful. She walked us through the service available at the dealership and, while she did try to sell us some protection packages, etc., she was not pushy and graciously accepted our declining of the products. She also printed out the costs of skid plates that I am considering asking the dealership to install later. Ms. Perrin gave us a good impression of the dealership. More

I have been to many dealerships, from Ford dealerships to Toyota dealerships, to include the Jeep dealership in Tysons Corner; but not a single dealership offered the respect and patience Safford of Springfi Toyota dealerships, to include the Jeep dealership in Tysons Corner; but not a single dealership offered the respect and patience Safford of Springfield has demonstrated when it comes to maintenance on my vehicles and the trading in of my Jeep. Sonny Thomas was helpful, kind, and honest from start and kept his word when he said he would get me the best deal around. He was patient with me when I was in the process of making up my mind after test driving and looking around numerous vehicles. His competence on Chrysler vehicles is unmatchable, thanks to him I am now driving great vehicle and saving gas. Would I recommend this dealership to friends and family? Of course! More

I had a very bad experience at Koons Tysons Jeep, so I was more then pleasantly surprised when the Safford staff treated me so well. This is my expectation for how I want to be treated by a car dealer: was more then pleasantly surprised when the Safford staff treated me so well. This is my expectation for how I want to be treated by a car dealer: professional, respectful, trustworthy. Safford Jeep has gained a customer for life. It maybe a farther drive than Koon's Tysons Jeep but it is WELL worth it. More