Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Best car purshase ever!!!!! Recently bought a Jeep wrangler from Safford Of Springfield. It was the best car buying experience I have ever had and I bought many cars in my life.. Recently bought a Jeep wrangler from Safford Of Springfield. It was the best car buying experience I have ever had and I bought many cars in my life... Younes was knowledgeable about the Wranglers and he made sure I out of there in less then 2H... will buy again from them. More

Friendly and Fair I have been bringing my 2005 Jeep to Safford for service since Rosenthal in Arlington closed. They have never tried to "upsell" me on services I don' I have been bringing my 2005 Jeep to Safford for service since Rosenthal in Arlington closed. They have never tried to "upsell" me on services I don't need and I really appreciate that. They do the work in the time they say they will and I think the charges are fair. This time I asked for a shuttle ride home and Milton drove. He is SO NICE! We chatted all the way. When he came to pick me up after the car was done around 3:00, 395 was already a parking lot. I thought it would take forever to get back, but Milton showed me a NEW way to get to Safford without getting on 395! I am so HAPPY to know this! Thanks, Milton, you rock! Richard is always my service rep and he's a good guy too! More

Efficient and friendly The service rep, Bob Mosser, made my visit very pleasant. I felt I was treated very fairly. My vehicle was repaired in a timely manner. The service rep, Bob Mosser, made my visit very pleasant. I felt I was treated very fairly. My vehicle was repaired in a timely manner. More

Solid Service Center Richard is always outstanding. For some reason I seem to get him as my service center rep every time and I am very happy to have him. Knowledgeable, Richard is always outstanding. For some reason I seem to get him as my service center rep every time and I am very happy to have him. Knowledgeable, quick, calls when he says he will, excellent follow through all the way from drop off to pick up. This recent visit I thought I had to come in for a 60K service (as well as an oil change and wiper replacement). Turns out its not until 64K, but he used the time to audible into a needed recall replacement. Next oil change we will knock out the full service. I will be back. More

Rescuing me on the busiest travel day of the year On the day before Thanksgiving, my Jeep had serious engine issues and being from out of town I could not drive home. I found Safford Chrysler Jeep Do On the day before Thanksgiving, my Jeep had serious engine issues and being from out of town I could not drive home. I found Safford Chrysler Jeep Dodge of Springfield and spoke with Peter Kim, Asst' Service Manager. I explained my situation and although he said they were overbooked, and not taking any walk-ins, he was very sympathetic to my dilemma on needing to get home. He told me to come in and he would run a quick diagnostics on the car. When I arrived, Peter helped me immediately (no waiting) and as it turned out I had to leave my car for some major repairs not sure if they could be done by the time I had to leave town.. In the meantime, their were literally no rental cars in the area to be found, being it was the busiest travel day of the year. Peter's good relationship with Enterprise resulted in them finding me a rental car, shuttling me over to the Enterprise branch, and when I returned to Springfield, all I had to do was drop the rental off at the dealership and get my Jeep. Safford took care of returning the car. What great customer service. And to make things even better, Peter recognized that there were some other maintenance that needed to be done but could wait, and spread them over the next few visits to help with my budget. This really showed me that Peter and the Safford dealership really care about what's important to their customers. Peter Kim turned an otherwise stressful morning into a great experience, and now have me as a returning customer. Thanks again for all the help. More

Great! I have purchased multiple cars from this dealer and I am always satisfied with my purchase. Employees are great! They are very helpful and willing to I have purchased multiple cars from this dealer and I am always satisfied with my purchase. Employees are great! They are very helpful and willing to help you find just what you are looking for and answer any questions. More

2015 Jeep Renegade Trailhawk Safford customer services is one of the best. I purchased a 2015 Jeep Renegade Trailhawk. We agreed on a great price and I walk out with a great car Safford customer services is one of the best. I purchased a 2015 Jeep Renegade Trailhawk. We agreed on a great price and I walk out with a great car. Younes Bekkali is the best salesman in town, I would prefer if anyone get a chance go straight to him. More

Great Service & People The people of Safford are diligent and thorough and quick! It's my service place because of this and the great work they do! Thanks! The people of Safford are diligent and thorough and quick! It's my service place because of this and the great work they do! Thanks! More

New Purchase I came in looking for used 2015 Cherokee Trailhawk, Carlos greeted me immediately and began to help me. We soon found out the one I had my eye on was I came in looking for used 2015 Cherokee Trailhawk, Carlos greeted me immediately and began to help me. We soon found out the one I had my eye on was no longer available. We found a new 2016 Jeep Cherokee Trailhawk in the color and options I was looking at and I decided to at least test drive it to see if it would work for me. The test drive went well and Carlos was able to answer any question I had. We went back and took a look at the numbers to see if we could work a deal out. The management and Carlos were able to work with me on the numbers and my trade in to the point where I felt like I was happy to make a purchase. The whole purchasing experience went smoothly and I am very happy with my new Jeep! Thank You Safford Springfield Team! More

Im a person too! Just think your salesman says great you've been approved for 8,000 dollar loan and for some reason your fogtton. I was at this dealership from 1:30PM Just think your salesman says great you've been approved for 8,000 dollar loan and for some reason your fogtton. I was at this dealership from 1:30PM to 5:00 and not only did not get A test drive around 2:45 betty and Carlos became to busy with other people who arrived much later then me. WORST TIME EVERY ! More