Safford CDJR of Springfield

Great experience with online salesman and finance office. There was only one person working the finance office on a Sunday so i had a long wait but it wasn’t his fault. Easy fix-coordinate appointments. My c There was only one person working the finance office on a Sunday so i had a long wait but it wasn’t his fault. Easy fix-coordinate appointments. My car tags were sent to the wrong address but they fixed it and I got them the next day. Overall, good experience. Just a little more attention to detail could have gotten them a 5 star. More

I had an exceptional experience purchasing a vehicle from the dealer. The staff is top notch and treated me like an adult with no xx. Sales rep was beyond helpful and accommodating to every question I had ab the dealer. The staff is top notch and treated me like an adult with no xx. Sales rep was beyond helpful and accommodating to every question I had about the vehicle and associated warranties and features. The finance team was also extremely helpful and broke everything down so clear that I had very few questions throughout the purchase process. They also offered me the most for my trade in over every other dealer AND gave me the best price on my brand new vehicle that beat surrounding dealers offers for older used year models. I will absolutely purchase another vehicle from them . More

This dealership is very poor on communication, with me and each other. I had the vehicle in for service, had no notification that it was done and the morning person passed it off somewhere they didn’t kno and each other. I had the vehicle in for service, had no notification that it was done and the morning person passed it off somewhere they didn’t know where. The manager fixed it and provided some compensation on the bill, but this has happened before where my vehicle was done for quite a while and I was not notified. Based on issues I’ve had here and in the past, think I’m done bringing my vehicle here. More

Knowledgeable x efficient x great customer service! Thank you Anibal! He was awesome and checked in on me via text and in person! Thank you for your proactive response! Thank you Anibal! He was awesome and checked in on me via text and in person! Thank you for your proactive response! More

Been to dealership many times for different services for at least 9 years. Always excellent service. at least 9 years. Always excellent service. More

My car is broken My suspension on my Jeep Grand Cherokee still doesn't work properly. My truck doesn't operate up or down with the air suspension after spending $4k. The suspension still doesn't work. still doesn't work properly. My truck doesn't operate up or down with the air suspension after spending $4k. The suspension still doesn't work. More

Alex, is the best customer service rep! He takes the time to hear and understand all of my questions and make excellent recommendations. He takes the time to hear and understand all of my questions and make excellent recommendations. More

Clean customer service is the best timely great amenities perfect service care for your car perfect service care for your car More

The free oil change came at the price of being told I needed $800 worth of maintenance for a car with 24000 miles. $140 for an air filter change? Nope. Won’t go back. needed $800 worth of maintenance for a car with 24000 miles. $140 for an air filter change? Nope. Won’t go back. More

Always top tier service. Had to wait for my DTC to stay on for proper diagnosis. Diagnosed on Wednesday afternoon, part ordered. Returned Thursday afternoon and it was replac Had to wait for my DTC to stay on for proper diagnosis. Diagnosed on Wednesday afternoon, part ordered. Returned Thursday afternoon and it was replaced. More