Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Awesome crew, Working there. I was worried at first about the new building new workers but they are pros. From start to finish they were great. I don't remember our sales guy but I was worried at first about the new building new workers but they are pros. From start to finish they were great. I don't remember our sales guy but he was good. Mr Arnold one of the managers was way helpful. More

Excellent response from your staff I am very pleased with the service provided. I got an excellent treatment from the first person that received me when I parked my car. He asked ho I am very pleased with the service provided. I got an excellent treatment from the first person that received me when I parked my car. He asked how he could help me and guided me to the Service area where he introduced me to Bob ( sorry don`t remember his last name Bo...) who took good care of me and scheduled an appointment for my car to be serviced. Later that day, I sent a note indicating that I was not going to be able to be there. I found out late at night that I had to wait for a home inspector at that precise time. Monica sent me a text and re schedule the appointmen, but due to a new problems, she was very professional, diligent and patient and re scheduled again the appointment. I was very pleased. Gary was in contact with me offering his assistance. I was received promptly when I got to the service aerea and instructions were given for the car to be taking care immediatly.. They sent me to my office with one of your very nice staf on one of your courtesy cars. In less than two hours I received a call indicating that the car was ready: oil changed and a condition that created a very disturbing noise in the back of the car was corrected. It is a different new car now.. I got the paper, from another gentleman this time, that indicated the job done. The car was parked outside and a very educated gentleman guided me to it.. End of the story, a happy customer. Keep it like this. A team work. Jose B Villegas More

I would highly recommend Safford Chrysler Jeep Dodge! Al “Sonny” W. is a terrific salesperson. He was patient and every question, even when I asked the same question over and over again. He wasn’t push Al “Sonny” W. is a terrific salesperson. He was patient and every question, even when I asked the same question over and over again. He wasn’t pushy which I greatly appreciated. And lastly, the finance experience was efficient. I am already looking forward to purchasing my next SUV there at Safford. More

Electronic transmission update. Quick and painless flash update of transmission. A loaner car would've been nice. Just had the car in for service prior to this issue. Wish they would Quick and painless flash update of transmission. A loaner car would've been nice. Just had the car in for service prior to this issue. Wish they would have updated while it was in that time. More

Excellent service Jeep required oil change. done in no time and always a very friendly staff. I have been using the same dealership for close to 10 years and have never Jeep required oil change. done in no time and always a very friendly staff. I have been using the same dealership for close to 10 years and have never had a bad experience. Picked up Jeep and dropped off Challenger. More

Fast! glad I made an appointment. Got there right on time and was completed right when estimated. Price estimate provided also right on point. Easy drop glad I made an appointment. Got there right on time and was completed right when estimated. Price estimate provided also right on point. Easy drop off, payment, and drive off. Very satisfied! More

Great Excellent service and hospitality towards me and my last minute maintenance needs to my Jeep patriot. I recommend coming to Safford for your car main Excellent service and hospitality towards me and my last minute maintenance needs to my Jeep patriot. I recommend coming to Safford for your car maintenance repairs and they also send coupons, that expire within 90 days. More

Great!!! Great customer service. Got me in right away. Was pretty accurate in length of wait. Text me asking if I needed anything. That was helpful. Great customer service. Got me in right away. Was pretty accurate in length of wait. Text me asking if I needed anything. That was helpful. More

Were able to take care of my vehicle at last minute I had to cancel my appointment for earlier in the week and I ended up calling an hour before I showed up for an oil change and a safety recall and the I had to cancel my appointment for earlier in the week and I ended up calling an hour before I showed up for an oil change and a safety recall and they were able to fit me in and I was out in 90 minutes. More

Vehicle Recall Issues I received a recall notice regarding a part that isn't available until January 2018 and that it was safe to continue driving my vehicle. Few days late I received a recall notice regarding a part that isn't available until January 2018 and that it was safe to continue driving my vehicle. Few days later without any warning I shut down completely almost causing an accident, Called Safford Dodge and spoke with Bob, he made sure my vehicle recall problems were repaired and that I was given the receipts to submit to the recall center . Talked my More