Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
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Great Customer Service Although my issue was not fixed the customer service was amazing! I’m thinking of trading my vehicle in for something else and I think I will come bac Although my issue was not fixed the customer service was amazing! I’m thinking of trading my vehicle in for something else and I think I will come back to this location to do so. More
Excellent I went in for a oil change and man they were quick, I come out within 45 minutes which allowed to carry on with my day. I went in for a oil change and man they were quick, I come out within 45 minutes which allowed to carry on with my day. More
Professional Recommended Service and Oil Change Report I was greeted at a the vehicle before I could exit the car door by the service attendant. I explained my reason for visit [30K Miles Recommended Serv I was greeted at a the vehicle before I could exit the car door by the service attendant. I explained my reason for visit [30K Miles Recommended Service and oil change] and he took it from there. He was most professional and courteous, the services provided were prompt, thorough, reliable, and over the top. the waiting area was spotless, refreshments were excellent and appropriate. great service and great experience. More
Great Overall Expereince Quick oil change and tire rotation. Alex, the service rep was very courteous and professional. Excellent waiting area with high speed internet acces Quick oil change and tire rotation. Alex, the service rep was very courteous and professional. Excellent waiting area with high speed internet access, a real plus. More
Awesome crew, Working there. I was worried at first about the new building new workers but they are pros. From start to finish they were great. I don't remember our sales guy but I was worried at first about the new building new workers but they are pros. From start to finish they were great. I don't remember our sales guy but he was good. Mr Arnold one of the managers was way helpful. More
Excellent response from your staff I am very pleased with the service provided. I got an excellent treatment from the first person that received me when I parked my car. He asked ho I am very pleased with the service provided. I got an excellent treatment from the first person that received me when I parked my car. He asked how he could help me and guided me to the Service area where he introduced me to Bob ( sorry don`t remember his last name Bo...) who took good care of me and scheduled an appointment for my car to be serviced. Later that day, I sent a note indicating that I was not going to be able to be there. I found out late at night that I had to wait for a home inspector at that precise time. Monica sent me a text and re schedule the appointmen, but due to a new problems, she was very professional, diligent and patient and re scheduled again the appointment. I was very pleased. Gary was in contact with me offering his assistance. I was received promptly when I got to the service aerea and instructions were given for the car to be taking care immediatly.. They sent me to my office with one of your very nice staf on one of your courtesy cars. In less than two hours I received a call indicating that the car was ready: oil changed and a condition that created a very disturbing noise in the back of the car was corrected. It is a different new car now.. I got the paper, from another gentleman this time, that indicated the job done. The car was parked outside and a very educated gentleman guided me to it.. End of the story, a happy customer. Keep it like this. A team work. Jose B Villegas More
I would highly recommend Safford Chrysler Jeep Dodge! Al “Sonny” W. is a terrific salesperson. He was patient and every question, even when I asked the same question over and over again. He wasn’t push Al “Sonny” W. is a terrific salesperson. He was patient and every question, even when I asked the same question over and over again. He wasn’t pushy which I greatly appreciated. And lastly, the finance experience was efficient. I am already looking forward to purchasing my next SUV there at Safford. More
Electronic transmission update. Quick and painless flash update of transmission. A loaner car would've been nice. Just had the car in for service prior to this issue. Wish they would Quick and painless flash update of transmission. A loaner car would've been nice. Just had the car in for service prior to this issue. Wish they would have updated while it was in that time. More
Excellent service Jeep required oil change. done in no time and always a very friendly staff. I have been using the same dealership for close to 10 years and have never Jeep required oil change. done in no time and always a very friendly staff. I have been using the same dealership for close to 10 years and have never had a bad experience. Picked up Jeep and dropped off Challenger. More
Fast! glad I made an appointment. Got there right on time and was completed right when estimated. Price estimate provided also right on point. Easy drop glad I made an appointment. Got there right on time and was completed right when estimated. Price estimate provided also right on point. Easy drop off, payment, and drive off. Very satisfied! More