Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Ken is an outstanding customer service representative Excellent work on getting my car back to peak running condition. Now the car purrs like a kitten when I drive it. No more worries if I travel longer Excellent work on getting my car back to peak running condition. Now the car purrs like a kitten when I drive it. No more worries if I travel longer distances with the car now. More

Ken - Thank you again! Ken continues to be an outstanding customer service / Safford service department representative. Very easy to deal with, responsive, understanding an Ken continues to be an outstanding customer service / Safford service department representative. Very easy to deal with, responsive, understanding and friendly. He and the service department as a whole always provide efficient and effective service. Very professional, thank you all for your help. Joe H - RAM 2500 More

Great Service Every aspect of my service was professionally and in a friendly manner.Alex kept me informed of the progress of the service at all times. Every aspect of my service was professionally and in a friendly manner.Alex kept me informed of the progress of the service at all times. More

Everyone is so helpful I always feel comfortable bringing my vehicle back for service, everyone is friendly and takes good care of you and your vehicle. Haven't had any prob I always feel comfortable bringing my vehicle back for service, everyone is friendly and takes good care of you and your vehicle. Haven't had any problems here. More

Great srvice Ken at the service desk was kind and courteous! He came out and got me in the lobby when my vehicle was ready. Quick in and out service Ken at the service desk was kind and courteous! He came out and got me in the lobby when my vehicle was ready. Quick in and out service More

ECP Service Courteous, fast and professional personnel who also provide shuttle service to and from Metro Station. Service was completed on time with follow up ph Courteous, fast and professional personnel who also provide shuttle service to and from Metro Station. Service was completed on time with follow up phone call and email. More

Excellent experience Needed new battery on short notice Safford of Springfield accommodated Immediacy Ken provides excellence advice and service, as has come to be expect Needed new battery on short notice Safford of Springfield accommodated Immediacy Ken provides excellence advice and service, as has come to be expected at Safford More

Gary Thomas, Service Rep I am pleased with my service representative, Gary Thomas. He is always very personable and professional. Since I always wait for my car, he keeps me I am pleased with my service representative, Gary Thomas. He is always very personable and professional. Since I always wait for my car, he keeps me informed on the progress of the repairs. My only concern is with Safford and the cost of repairs. My 2006 Chrysler 200C currently has approximately 88,000 miles. Every time I take my car in for repairs, often expecting minor repairs because not experiencing any major problems with the car, the tab usually ranges from $500.00 to $1500.00, or more. Since May 24, 2017 through November 15, 2017, I have paid a total of $4,0554.00 for six repair trips over only a period of six months. My car has not been in an accident and as stated above I bring it in for what I perceive as a minor repair and end up spending an exorbitant amount of money. I know that labor costs are high, but I do wonder if all that is done is really necessary. More

Professional, caring, timely I only had the oil changed but it is the type of service that when done right brings you back in. I had an 0700 appointment and needed to be out by 08 I only had the oil changed but it is the type of service that when done right brings you back in. I had an 0700 appointment and needed to be out by 0800I was taken right in and was out by 0750. Ken Moore made sure I was aware of the work that needed to be done and that my car was finished and clean.. More

Verrygood One of good service location I have see good people good service and very nice waiting area short time waiting and express service I did like it One of good service location I have see good people good service and very nice waiting area short time waiting and express service I did like it More