
Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
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Good service Glad to see that Bob is back. My husband and I missed his service. Always happy to bring my car in because I always get great service Glad to see that Bob is back. My husband and I missed his service. Always happy to bring my car in because I always get great service More
Above and Beyond Alex noticed my inspection sticker expired in November--saved me lots of money. Had to order a part for reason for the visit; will call me when it's Alex noticed my inspection sticker expired in November--saved me lots of money. Had to order a part for reason for the visit; will call me when it's in. So far a great visit. More
Service department is great My car was brought in for routine service this time. I have no problem with service dept. They are one of the best I’ve dealt with. I do have a prob My car was brought in for routine service this time. I have no problem with service dept. They are one of the best I’ve dealt with. I do have a problem with the vehicle that leaked since I’ve had it. I reached out to Chrysler from the beginning. The gave me an extended warranty, but that has not changed the fact the leak persists. I was told that I’d hear back from the GM from a young lady that called about the service a month ago. Having a great service dept is great, but when you constantly have to bring in your vehicle in for the same thing to find out....is not. More
Engine ticking noise addressed and corrected Brought jeep into dealership to diagnose and correct engine ticking noise. Replaced various required parts including camshaft, rockers and tappets. Brought jeep into dealership to diagnose and correct engine ticking noise. Replaced various required parts including camshaft, rockers and tappets. Handled very well by providing updates and rental car since the repair took multiple days. More
Great service In and out great job didn’t take too long with option of knowing when your vehicle is ready I recommend everyone to stop by! In and out great job didn’t take too long with option of knowing when your vehicle is ready I recommend everyone to stop by! More
Great experience; thanks Ken Moore Had a service scheduled for first thing at 0600. Ken Moore was great addressing what needed to be done and getting me back on the road. Waiting room w Had a service scheduled for first thing at 0600. Ken Moore was great addressing what needed to be done and getting me back on the road. Waiting room wi-fi allowed me to stay in touch with the office while I waited. More
Ken is an outstanding customer service representative Excellent work on getting my car back to peak running condition. Now the car purrs like a kitten when I drive it. No more worries if I travel longer Excellent work on getting my car back to peak running condition. Now the car purrs like a kitten when I drive it. No more worries if I travel longer distances with the car now. More
Ken - Thank you again! Ken continues to be an outstanding customer service / Safford service department representative. Very easy to deal with, responsive, understanding an Ken continues to be an outstanding customer service / Safford service department representative. Very easy to deal with, responsive, understanding and friendly. He and the service department as a whole always provide efficient and effective service. Very professional, thank you all for your help. Joe H - RAM 2500 More
Great Service Every aspect of my service was professionally and in a friendly manner.Alex kept me informed of the progress of the service at all times. Every aspect of my service was professionally and in a friendly manner.Alex kept me informed of the progress of the service at all times. More
Everyone is so helpful I always feel comfortable bringing my vehicle back for service, everyone is friendly and takes good care of you and your vehicle. Haven't had any prob I always feel comfortable bringing my vehicle back for service, everyone is friendly and takes good care of you and your vehicle. Haven't had any problems here. More