Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Exceptional Service I took my car in because I could not get the interior lights to turn off the night before. I looked on the web and it said to turn your dimming switch I took my car in because I could not get the interior lights to turn off the night before. I looked on the web and it said to turn your dimming switch all the way off so I wouldn't drain my my battery. Monday morning, I turned the dimmer switch on so I could see my odometer and went to the dealership. Steve, the Service Advisor, told the repair technician what was happening. The repair technician told Steve what to do. I was there for only ten minutes. I have always been pleased with the service I get at Safford. And I have recommended Safford to my family and friends! Safford is the best dealership I've ever done business with. Keep up the great work! More

Shifter of my manual Challenger replaced. Alex was professional and addressed my concerns over some minor damage to my vehicle after a mistake by the technician during installation. After con Alex was professional and addressed my concerns over some minor damage to my vehicle after a mistake by the technician during installation. After consultation with the service manager, they offered to repair the minor damage at no cost. Much appreciated. More

Simple, Efficient I’ve been to a nearby dealership (twice) and was disappointed both times. This was a refreshing experience - timely, clean, and responsive to all of m I’ve been to a nearby dealership (twice) and was disappointed both times. This was a refreshing experience - timely, clean, and responsive to all of my concerns. And, they located a suspension issue covered under warranty and corrected it too! More

Sunroof Service The service staff took care and precision in addressing my concerns and repairing the sunroof in my Jeep. They arranged a rental car for me and fixed The service staff took care and precision in addressing my concerns and repairing the sunroof in my Jeep. They arranged a rental car for me and fixed my issue in a timely manner More

Service I wish the service advisor would have had my car pulled up-which would give a customer a better experience (or st least walked me to the car)like my o I wish the service advisor would have had my car pulled up-which would give a customer a better experience (or st least walked me to the car)like my other car service (ACURA) But..... it was raining..... More

New vehicle purchase Second purchase with Francisco and Safford Springfield. As before, it was a painless, honest experience. We’ve recommended and already have had a frie Second purchase with Francisco and Safford Springfield. As before, it was a painless, honest experience. We’ve recommended and already have had a friend purchase a Jeep from a Safford within the last few months. More

Renegade first service Great customer service and flexibility with getting my jeep in. Bob is always personable and goes the extra distance to accommodate. It's great to g Great customer service and flexibility with getting my jeep in. Bob is always personable and goes the extra distance to accommodate. It's great to get your actual service rep when you call. More

I came in for my 1 year Inspection I called Gary to make an appointment to come in a have my car inspected, Gary then told me that it might be a little wait but he would make sure that I called Gary to make an appointment to come in a have my car inspected, Gary then told me that it might be a little wait but he would make sure that it would not be too long, and yes Gary is a man after his own words! I was able to have my car Inspected and out in no time. Thank you More

Great! Great service.... not a long wait. Will be back! Much faster service than other locations and the attention to details was awesome. Thank you! I will Great service.... not a long wait. Will be back! Much faster service than other locations and the attention to details was awesome. Thank you! I will make this my regular go to! More

Excellent service I took my Honda Odyssey for the oil change and Mr Alexander provided a wonderful service,everything went smooth and fast.Ill definitely go back for my I took my Honda Odyssey for the oil change and Mr Alexander provided a wonderful service,everything went smooth and fast.Ill definitely go back for my car needs. Thank you More