Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Our visit to suffered Springfield it was short, enjoyable and easy. The staff was very helpful and they all really nice. Overall experience was very good. I recommended for everyone. and easy. The staff was very helpful and they all really nice. Overall experience was very good. I recommended for everyone. More

My service advisor Alexander kept me abreast of the updates on my Jeep Compass. Great asset to the company. updates on my Jeep Compass. Great asset to the company. More

Alex brought both my vehicles in ahead of schedule and were able to complete both ahead of the anticipated period. Sincerely appreciated his guidance and recommendations for an additional review regarding were able to complete both ahead of the anticipated period. Sincerely appreciated his guidance and recommendations for an additional review regarding one of the vehicles that had service completed. Thank you for your sincerity, transparency, and services provided. More

Efficient service. Clear explanation of the work to be done. Very professional. Alex, in particular, was terrific. Clear explanation of the work to be done. Very professional. Alex, in particular, was terrific. More

Great service! !! I recommend this dealership.They are great with customer service. Check out francisco he's a great adviser. !! I recommend this dealership.They are great with customer service. Check out francisco he's a great adviser. More

I was extremely displeased with the service. I went in to get a diagnostic for the a suspected faulty wire harness condition. I told them ahead of time which part I suspected it was, they said i I went in to get a diagnostic for the a suspected faulty wire harness condition. I told them ahead of time which part I suspected it was, they said it would be a $206 "diagnosis" fee. I also mentioned that the Check Engine light did not work and either the LED or bulb that powered it probably needed to be replaced. They took my vehicle and later that day took several photos of it, each of which I could not discern what they were of. I asked if they had to do with the faulty computer connections they were to diagnose, and they replied no. After a while they said that it may be the part I suspected was bad, but they are not able to obtain such part as it has been discontinued from where they get it from. I asked why they did not mention that before hand, as it would be moot for me to spend $206 on a diagnosis that would be inconsequential if they cannot obtain the proper part to remedy the situation. They then asked me if I wanted the bulb replaced for the Check Engine light. I said yes, and asked how much that would be. They said about $450. I had them do the work and it cost me over $440 dollars for them to replace a lightbulb, do no diagnosis, and get practical no closer to helping me withe underlying issue. Absolutely horrible experience, absolute garbage service, DO NOT recommend ever using or sending anyone to them ever again in my life. Absolute crooks, incompetent, dishonest, and generally unhelpful. Still never really received a reason why they could not diagnose the issues, as that was the real catalyst for the trip there. More

I have been using this dealer since they moved to this location , and as always it was a good experience! location , and as always it was a good experience! More

Good day Osbaldo As I was going over my vehicle this morning I am quite dissatisfied with the mechanic who performed the repair in replacing my AC condenser. I have missing bolts and a cover See th morning I am quite dissatisfied with the mechanic who performed the repair in replacing my AC condenser. I have missing bolts and a cover See the attached photos, I worked as a military mechanics for 20 years and to see the standard of your service technician is in acceptable I will report this to hire management. image0.jpegimage1.jpegimage2.jpegimage3.jpegimage4.jpeg More

First visit I didn't understand what I should do, second visit was pleasant thanks to Chris and Aaron for your assistance visit was pleasant thanks to Chris and Aaron for your assistance More

At Safford Chrysler the service is very professional, efficient and informative. I was in for usual maintenance and informed of servicing needed based on mileage. It was done quickly and I appreciated th efficient and informative. I was in for usual maintenance and informed of servicing needed based on mileage. It was done quickly and I appreciated the fact that Safford stays on top of car care. Many thanks to Mr. Osbaldo for advisement and handling everything with great professionalism. From: Veronica👍🏽☺️ More