
Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
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Outstanding Service! Bob was the best guy and handled my oil and air filter change so fast, I was out of there in less than an hour. He’s always given the best advice and Bob was the best guy and handled my oil and air filter change so fast, I was out of there in less than an hour. He’s always given the best advice and recommendations. More
Great service on tires and state inspection All was actually perfect with the process of informing me via my cell to expect info from them via text... then the technician at the other end went h All was actually perfect with the process of informing me via my cell to expect info from them via text... then the technician at the other end went home which left me hanging for a shuttle back to the dealer and knowing when my vehicle was ready 2.5 hours later. Another technician did his best to cover but was the only one there after others had left. All the work done was great!!! They just have to fix the notification process. More
Great! Being a customer since 2013. 100% excellent customer service and maintenance service and support. Service is timely and they are always very responsiv Being a customer since 2013. 100% excellent customer service and maintenance service and support. Service is timely and they are always very responsive to my questions. More
Fixing indicator light problem. Was told what the problems were. Advised that due to age of car, we needed to order parts. Was informed of my car's status regularly. Car appears t Was told what the problems were. Advised that due to age of car, we needed to order parts. Was informed of my car's status regularly. Car appears to be running good now. Dealership picked up when my car was ready. Good service. Thank you. More
Disorganized Arrived early for 10:00 am appointment, left 3 hrs later. Sales manager gave me a good faith estimate via email but found out when I was ready to sig Arrived early for 10:00 am appointment, left 3 hrs later. Sales manager gave me a good faith estimate via email but found out when I was ready to sign the papers it would cost me an extra $3,000 plus. Staff was friendly but seemed disorganized. More
Exceptionally Responsive Service Service was great, Alex smile was on point and the lobby was si comfortable. Thank you so much for providing outstanding service with a smile Service was great, Alex smile was on point and the lobby was si comfortable. Thank you so much for providing outstanding service with a smile More
Recall Service Made appointment. Processed in on arrival efficiently. Recall work performed quickly. Had tires balanced, rotated, and four-wheel alignment done, a Made appointment. Processed in on arrival efficiently. Recall work performed quickly. Had tires balanced, rotated, and four-wheel alignment done, as well. Price was around what I expected. No complaints. Good work - took some time to break the wheel lug nuts loose, and that was done professionally. More
Light bulb Stopped in to Safford to see if I could get a burned out light bulb replaced.. Ken Moore was very helpful and got me in right away... 15 to 20 minutes Stopped in to Safford to see if I could get a burned out light bulb replaced.. Ken Moore was very helpful and got me in right away... 15 to 20 minutes later I was back on the road.. More
Good customer service As usual, Bob Mosser was very accommodating and professional. Glad he is back. Missed him when he was gone. Excellent service as always. Thank you. As usual, Bob Mosser was very accommodating and professional. Glad he is back. Missed him when he was gone. Excellent service as always. Thank you. More
Great service and friendly people The people tried to please and were very informative. The finance department worked hard to get the best rate. This was the second time I have bought The people tried to please and were very informative. The finance department worked hard to get the best rate. This was the second time I have bought a car for safford. More