Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Great customer service experience I recently took my 2016 Fiat 500x for service. Excellent customer service from staff. I had previously taken my car to another Safford dealership in I recently took my 2016 Fiat 500x for service. Excellent customer service from staff. I had previously taken my car to another Safford dealership in the area, and the experience was awful. At this Springfield center, I was amazed at how the staff treated me. I worked with Gary, and I must say, he was terrific. He kept me in the loop daily, to the extent that when he took off one of the days, another team member called and said he was calling with an update because Gary was off that day. I was extremely impressed with the service at this place and would highly recommend them to everyone. More

Jeep Service Visit Excellent service team, well organized staff and keep the customer in the loop from first contact to pickup. No frills estimates actually listening to Excellent service team, well organized staff and keep the customer in the loop from first contact to pickup. No frills estimates actually listening to your specified needs vs. trying to up sell more services than actually required as is the case with many large dealerships. More

No issues prompt professional service Service advisor kept me informed entire time, provided rental car while troubleshooting intermittent electronic issues. Worked with Chrysler engiinee Service advisor kept me informed entire time, provided rental car while troubleshooting intermittent electronic issues. Worked with Chrysler engiineers for resolution which appeared to be software updates More

Excellent Service is good, quick. I am very happy to recommend with my family, friends. I always come this dealer to do services. Dealer is very clean, they ask Service is good, quick. I am very happy to recommend with my family, friends. I always come this dealer to do services. Dealer is very clean, they asked their helps if I need it. More

Outstanding Service! Bob was the best guy and handled my oil and air filter change so fast, I was out of there in less than an hour. He’s always given the best advice and Bob was the best guy and handled my oil and air filter change so fast, I was out of there in less than an hour. He’s always given the best advice and recommendations. More

Great service on tires and state inspection All was actually perfect with the process of informing me via my cell to expect info from them via text... then the technician at the other end went h All was actually perfect with the process of informing me via my cell to expect info from them via text... then the technician at the other end went home which left me hanging for a shuttle back to the dealer and knowing when my vehicle was ready 2.5 hours later. Another technician did his best to cover but was the only one there after others had left. All the work done was great!!! They just have to fix the notification process. More

Great! Being a customer since 2013. 100% excellent customer service and maintenance service and support. Service is timely and they are always very responsiv Being a customer since 2013. 100% excellent customer service and maintenance service and support. Service is timely and they are always very responsive to my questions. More

Fixing indicator light problem. Was told what the problems were. Advised that due to age of car, we needed to order parts. Was informed of my car's status regularly. Car appears t Was told what the problems were. Advised that due to age of car, we needed to order parts. Was informed of my car's status regularly. Car appears to be running good now. Dealership picked up when my car was ready. Good service. Thank you. More

Exceptionally Responsive Service Service was great, Alex smile was on point and the lobby was si comfortable. Thank you so much for providing outstanding service with a smile Service was great, Alex smile was on point and the lobby was si comfortable. Thank you so much for providing outstanding service with a smile More

Disorganized Arrived early for 10:00 am appointment, left 3 hrs later. Sales manager gave me a good faith estimate via email but found out when I was ready to sig Arrived early for 10:00 am appointment, left 3 hrs later. Sales manager gave me a good faith estimate via email but found out when I was ready to sign the papers it would cost me an extra $3,000 plus. Staff was friendly but seemed disorganized. More