Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Awesome Experience! Ask for Marco Safford Chrysler Dodge Jeep has got to be the best Jeep store in the DC Area. Truly wonderful experience! Go there and ask for MARCO and the GSM JOSH. Safford Chrysler Dodge Jeep has got to be the best Jeep store in the DC Area. Truly wonderful experience! Go there and ask for MARCO and the GSM JOSH. You wont regret it I promise! More

Professional Service Gary Thomas was very professional and empathetic, considering the issues that occurred before servicing my vehicle. His professionalism really made th Gary Thomas was very professional and empathetic, considering the issues that occurred before servicing my vehicle. His professionalism really made this an easy transition. THANKS! More

Very unprofessional and bad customer service I went to buy a jeep at Safford Springfield and the sales guy over charge us in the first transaction and some how the contract did not get approve. T I went to buy a jeep at Safford Springfield and the sales guy over charge us in the first transaction and some how the contract did not get approve. The finance manager called me back to come and resign and he asked me for an additional of 1500 to get the deal approved and promised me that the payment will go down and when I went to resign, the payment went down only $5 when I refused to sign he offered that the dealer will eat the $1500 and that indicates me that they rip me off from the start of the transaction and I actually lost trust in these people and then I asked to switch the car to a cheaper one. Once we found the car, the internet price was $19000 + 3000 rebeat and $1395 freight and he tried to force me to buy a Safford car for $1295 and the finance manager said that the only way to buy the car is to get the car with the Safford care plan, when I refused the care plan, he started to use the F*** words at the showroom so I left immediately. I DO NOT recommend anybody to do business in this place . More

Recall fixed Had to get a recall fixed and also my malfunction warning light had come on. I took my Jeep In to get both manners addressed. Had to get a recall fixed and also my malfunction warning light had come on. I took my Jeep In to get both manners addressed. More

Reprogramming an in a fast an short time wait Call an they gave me appointment for the next day. Show up with my on time an I was in an out an under a hour. Call an they gave me appointment for the next day. Show up with my on time an I was in an out an under a hour. More

Always a pleasant experience I have always been treated with respect and that is a big PLUS!! I will definitely return and refer others to this dealership!!! A+ CUSTOMER SERVICE I have always been treated with respect and that is a big PLUS!! I will definitely return and refer others to this dealership!!! A+ CUSTOMER SERVICE More

Recall item on 2018 Chrysler Pacifica - Completed work in approx 1 hour - which is what they said it would be. Washed exterior of van. Decent waiting area Complimentary water, coffee, tea. Completed work in approx 1 hour - which is what they said it would be. Washed exterior of van. Decent waiting area Complimentary water, coffee, tea. Vending machines for snacks More

Above and Beyond Just wanted to let it be known that Francisco LA Torre will go above and beyond the call of duty, because he wants to, I brought my son to him when he Just wanted to let it be known that Francisco LA Torre will go above and beyond the call of duty, because he wants to, I brought my son to him when he needed to purchase another car, and Francisco step in like he helped me in the past and worked a miracle again. Thank you Francisco for going above and beyond. More

Willing to go out of theit way to make it happen Friendly sales and service willing to go out of their way to complete a deal and offered to assistance after the sale was over will do business again Friendly sales and service willing to go out of their way to complete a deal and offered to assistance after the sale was over will do business again More

Excellent I have been going to Stafford for 15 years or more. I always deal with Bob because I receive excellent service every time. A+Service. I have been going to Stafford for 15 years or more. I always deal with Bob because I receive excellent service every time. A+Service. More