Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Recall item on 2018 Chrysler Pacifica - Completed work in approx 1 hour - which is what they said it would be. Washed exterior of van. Decent waiting area Complimentary water, coffee, tea. Completed work in approx 1 hour - which is what they said it would be. Washed exterior of van. Decent waiting area Complimentary water, coffee, tea. Vending machines for snacks More

Above and Beyond Just wanted to let it be known that Francisco LA Torre will go above and beyond the call of duty, because he wants to, I brought my son to him when he Just wanted to let it be known that Francisco LA Torre will go above and beyond the call of duty, because he wants to, I brought my son to him when he needed to purchase another car, and Francisco step in like he helped me in the past and worked a miracle again. Thank you Francisco for going above and beyond. More

Willing to go out of theit way to make it happen Friendly sales and service willing to go out of their way to complete a deal and offered to assistance after the sale was over will do business again Friendly sales and service willing to go out of their way to complete a deal and offered to assistance after the sale was over will do business again More

Excellent I have been going to Stafford for 15 years or more. I always deal with Bob because I receive excellent service every time. A+Service. I have been going to Stafford for 15 years or more. I always deal with Bob because I receive excellent service every time. A+Service. More

Nobody is perfect I have been going to Stafford for about 2.75 years. And like myself they are not perfect, however, Richard the Service manager/ supervisor has always I have been going to Stafford for about 2.75 years. And like myself they are not perfect, however, Richard the Service manager/ supervisor has always done everything to remedy any issues that I may have had as it pertains to the servicing of my vehicle. I value customer service and he has shown me that he values my business. Thank you Richard. More

Chrysler Pacifica Hybrid Had a bit of a mix up with getting the right color, but the team at Safford made it right. Great service and communication. Love our new minivan! Had a bit of a mix up with getting the right color, but the team at Safford made it right. Great service and communication. Love our new minivan! More

Sales rep Joshua Brought my 2nd Jeep making 4 vehicles we have purchased from this dealership. Josh was my sales rep and he was awesome! Would definitely recommend hi Brought my 2nd Jeep making 4 vehicles we have purchased from this dealership. Josh was my sales rep and he was awesome! Would definitely recommend him. The only issue I had was dealing with finance. He was coming up with higher payments then what was agreed upon. In the end though, it all worked out. More

Door Hinge Fix Took my 2015 Jeep Grand Cherokee in to get my driver side door fixed. The hinge needed replacing, but the vehicle was just slightly beyond warranty co Took my 2015 Jeep Grand Cherokee in to get my driver side door fixed. The hinge needed replacing, but the vehicle was just slightly beyond warranty coverage. Richard Haidacher provide great customer service by working with me, and even provided a rental at no charge. My vehicle was ready within a day. In the past, I have worked with Ken when getting my vehicle serviced, and he too has provided great service. More

Good Job Enjoyed working with this dealership. Got the vehicle I wanted for just around the price I was looking to get. Couldn’t find a better deal than what S Enjoyed working with this dealership. Got the vehicle I wanted for just around the price I was looking to get. Couldn’t find a better deal than what Safford of Springfield gave me. More

Not so great This is the third vehicle I purchase from jeep dodge ram and its probably the worst experience as far as getting the vehicle I preferred. The customer This is the third vehicle I purchase from jeep dodge ram and its probably the worst experience as far as getting the vehicle I preferred. The customer service was good. More