Safford Chrysler Jeep Dodge Ram FIAT of Springfield

professional service I highly recommend these guys.they are very proffesional,flexible and work long hours.they will be able to accomodate your needs.will come again! I highly recommend these guys.they are very proffesional,flexible and work long hours.they will be able to accomodate your needs.will come again! More

Excellent Timely service with professionalism, knowledge and a smile. Service staff was on time, computer was able to find my name and account. Service area was Timely service with professionalism, knowledge and a smile. Service staff was on time, computer was able to find my name and account. Service area was clean and I was able to connect via wifi and work. More

Preventive maintenance service - safford does an excellent job with maintaining my vehicle. I have purchased three Ram 1500 trucks from them over the years and will buy my fourth w - safford does an excellent job with maintaining my vehicle. I have purchased three Ram 1500 trucks from them over the years and will buy my fourth when I’m ready because of the excellent service they have provided. More

Excellent!! Bought a used 2013 Durango here (It's 2019 now). They said if I found any issues in 3 months/3,000 miles to let them know. Headlights in Auto headli Bought a used 2013 Durango here (It's 2019 now). They said if I found any issues in 3 months/3,000 miles to let them know. Headlights in Auto headlight mode quit working. Hatchback would not open. Gave them a call and they took care of it pronto, Even gave me a loaner car. I'm 55 years old and have bought a crap ton (which is slightly more than a xxxx load) of cars in my life and the service after the sale is second to none. Great place to buy a car. Ask for Paul in sales and Alley in service. More

Customer service Outstanding! Excellent custumer service. The attention performed by Mr Gary Thomas in order to help customers is great! His understanding of difficult Outstanding! Excellent custumer service. The attention performed by Mr Gary Thomas in order to help customers is great! His understanding of difficult situations, makes customers to feal relaxed knowing that they are dealing with a person that really cares and, also will help the customer on the best possible alternative in order to resolve whatever the situation is. More

Great Experience Went in Saturday evening after a terrible experience at another Fiat dealer. The salesman Chris took the time to speak to my significant other, unders Went in Saturday evening after a terrible experience at another Fiat dealer. The salesman Chris took the time to speak to my significant other, understand her needs and her wants and find her the car that she wanted. Even though they did not have the one in stock, he located, drove 4 hours round trip, and had the car to her in less than 24 hours. Everyone that we spoke to was fair and friendly, but most importantly, they made this a fun experience for her. If you need a new Fiat/Chrysler product, go see Chris, Chris and Steve More

A dishonest shady dealership I purchased a Jeep from Safford in 2018 Through USAA program or so I thought. Not only did they Not apply the USAA incentives but they also steered m I purchased a Jeep from Safford in 2018 Through USAA program or so I thought. Not only did they Not apply the USAA incentives but they also steered me toward a bank that charges me $11 per day in interest. The bank is Chrysler capital. In one year I have accumulated $1700 in interest. I spoke to some guy James who said he was one of the owners of Safford. He is a Liar and a Con Man. I'm going to pursue legal action as they have violated Fiduciary laws. Never purchase Anything from these ppl and if you have check your interest rates. Safford gets paid for cheating the public More

Excellent service experience Actually this is my second service experience at Safford and it went as good as I would expect from any dealer. I was promptly greeted as soon as I pu Actually this is my second service experience at Safford and it went as good as I would expect from any dealer. I was promptly greeted as soon as I pulled into the service bay. The adviser was able to get all of the information directly from my vehicle without having to ask me any questions. I explained to him why I was there and he took care of everything. I was out in less than an hour. Granted I was only getting an oil change and tire rotation but it really was the best service I have experienced. I can only hope that my future service experiences at Safford go just as well. More

Mechanic service I have been taking my Dodge Ram 3500 fro service ever since I purchased. I got the truck brand new to bad that it got a little scratched at the shop b I have been taking my Dodge Ram 3500 fro service ever since I purchased. I got the truck brand new to bad that it got a little scratched at the shop but no one will help on that. Guys a cool but they don’t help when they are in foult More

AWFUL AWFUL AWFUL SERVICE If I could give 0 stars I would! This business is not courteous of customers whatsoever. They don't update you on your vehicles, they don't respond to If I could give 0 stars I would! This business is not courteous of customers whatsoever. They don't update you on your vehicles, they don't respond to any phone calls or voicemails, and when you complain to corporate about an issue, they don't even respond to their superiors! I would pay anyone else to fix my car to receive better customer service and care. This business does no communication with each other or between their customers... it's a mess! I'm still waiting on a refund from September, and I've gone through every route possible to get it back. They DONT care about their customers. Trust me, save your money and go ANYWHERE else but here! You'll be much happier in the end! More