Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Dishonest cheaters Service department took 3 service visits to fix AC cooling system. 2nd visit charged me $2600. Repairs lasted 1 week and it failed. 3rd visit charg Service department took 3 service visits to fix AC cooling system. 2nd visit charged me $2600. Repairs lasted 1 week and it failed. 3rd visit charged an additional $1000 for what dealership termed as a rock created a hole in cooling system. This happened withon a week of service and ftom normal highway driving. They are liars and cheats and after 7 years of doing my servicing after permanently lost my business. Will sell my Jeep Grand Cherokee and buy from different auto maker. More

Excellent Service Special order part install and detail. Took a little longer to get the part, but customer service from first contact to check out was great! Both serv Special order part install and detail. Took a little longer to get the part, but customer service from first contact to check out was great! Both service advisors I worked with, Gary and Daniel, were excellent as were the cashiers on checkout More

Outstanding performance in the salesman and service center and management. If it was not for the outstanding salesman who went out of his way over and over again, I would hav in the salesman and service center and management. If it was not for the outstanding salesman who went out of his way over and over again, I would have not found the truck I was looking for. More

Always prompt, courteous, and precise. There has never been an occasion when Safford has not been immediately and completely responsive. Needing automotive service is not something one nece There has never been an occasion when Safford has not been immediately and completely responsive. Needing automotive service is not something one necessarily looks forward to, but Safford Jeep never makes it difficult or unpleasant. I absolutely endorse Safford and its service and personnel. Prompt, precise, courteous, and accountable. More

professional service I highly recommend these guys.they are very proffesional,flexible and work long hours.they will be able to accomodate your needs.will come again! I highly recommend these guys.they are very proffesional,flexible and work long hours.they will be able to accomodate your needs.will come again! More

Excellent Timely service with professionalism, knowledge and a smile. Service staff was on time, computer was able to find my name and account. Service area was Timely service with professionalism, knowledge and a smile. Service staff was on time, computer was able to find my name and account. Service area was clean and I was able to connect via wifi and work. More

Preventive maintenance service - safford does an excellent job with maintaining my vehicle. I have purchased three Ram 1500 trucks from them over the years and will buy my fourth w - safford does an excellent job with maintaining my vehicle. I have purchased three Ram 1500 trucks from them over the years and will buy my fourth when I’m ready because of the excellent service they have provided. More

Excellent!! Bought a used 2013 Durango here (It's 2019 now). They said if I found any issues in 3 months/3,000 miles to let them know. Headlights in Auto headli Bought a used 2013 Durango here (It's 2019 now). They said if I found any issues in 3 months/3,000 miles to let them know. Headlights in Auto headlight mode quit working. Hatchback would not open. Gave them a call and they took care of it pronto, Even gave me a loaner car. I'm 55 years old and have bought a crap ton (which is slightly more than a xxxx load) of cars in my life and the service after the sale is second to none. Great place to buy a car. Ask for Paul in sales and Alley in service. More

Customer service Outstanding! Excellent custumer service. The attention performed by Mr Gary Thomas in order to help customers is great! His understanding of difficult Outstanding! Excellent custumer service. The attention performed by Mr Gary Thomas in order to help customers is great! His understanding of difficult situations, makes customers to feal relaxed knowing that they are dealing with a person that really cares and, also will help the customer on the best possible alternative in order to resolve whatever the situation is. More

Great Experience Went in Saturday evening after a terrible experience at another Fiat dealer. The salesman Chris took the time to speak to my significant other, unders Went in Saturday evening after a terrible experience at another Fiat dealer. The salesman Chris took the time to speak to my significant other, understand her needs and her wants and find her the car that she wanted. Even though they did not have the one in stock, he located, drove 4 hours round trip, and had the car to her in less than 24 hours. Everyone that we spoke to was fair and friendly, but most importantly, they made this a fun experience for her. If you need a new Fiat/Chrysler product, go see Chris, Chris and Steve More