Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Great customer service & responsive communication! Were able to get me in for same day repair. Provide coffee & refreshments, clean bathrooms & car wash! Recycling is impt able to get me in for same day repair. Provide coffee & refreshments, clean bathrooms & car wash! Recycling is impt More

On 14 October 2020..Justin Tae was my service advisor.The starter needed to be replaced and some other work...he is such a knowledgeable,kind and very helpful young man. He definitely made my vis advisor.The starter needed to be replaced and some other work...he is such a knowledgeable,kind and very helpful young man. He definitely made my visit very pleasant. I will be visiting and bringing my business to Safford. Thank you all for having a great representation of Safford. More

Easy to make an appointment. website was irritating. Service advisor and check in excellent. Wait time reasonable. Wifi in wait area didn’t work, boo Service advisor and check in excellent. Wait time reasonable. Wifi in wait area didn’t work, boo More

I like where they will let you shop around without any salesman around you trying to figure you out. Easy access, friendly , Great clean area salesman around you trying to figure you out. Easy access, friendly , Great clean area More

Lousy, deceitful, I been scammed, dishonest staff, that hides the truth, extremely subpar service. Totally shock by their deceifulness, their financial gain is their goal hides the truth, extremely subpar service. Totally shock by their deceifulness, their financial gain is their goal More

If I could give 0 stars I would. They pulled the classic bait and switch - had a particular hard to find Jeep listed online. Inquired about the Jeep and was told it was not delivered yet and they could not bait and switch - had a particular hard to find Jeep listed online. Inquired about the Jeep and was told it was not delivered yet and they could not give me specs or a price (despite truecar having the vehicle listed with a Vin I could look up the specs online through FCA and a price listed. The next day when they continued to contact me I told them that their salesman had said the vehicle info was not available yet. At that time they informed me “it was sold” and that they can order in another one for me. The paint code on the one listed is no longer available - a classic bait and switch. Plenty of other good dealerships in the area, avoid Safford. More

Last week I took my Fiat Spider for service. Very professional, comfortable and reasonably priced. I will be going back there for my next scheduled service appointment, professional, comfortable and reasonably priced. I will be going back there for my next scheduled service appointment, More

Fast check in, courteous and professional people, quality, clean service department and waiting area. East scheduling process and quality work, fairly fast. Recommend this dealer! quality, clean service department and waiting area. East scheduling process and quality work, fairly fast. Recommend this dealer! More

I made a short notice request to Stafford Chrysler Jeep Dodge of Springfield for an oil change and the annual state automobile inspection--they accommodated my request quickly and efficiently!! Great servi Dodge of Springfield for an oil change and the annual state automobile inspection--they accommodated my request quickly and efficiently!! Great service!! More

Customer service I have used been getting my vehicle serviced at Safford for several years, and helped by different advisors. I am very pleased with the service so fa I have used been getting my vehicle serviced at Safford for several years, and helped by different advisors. I am very pleased with the service so far. But I was especially impressed by the care that one of the staff members gave to an elderly customer who spilled her beverage: he wiped off the spill on the floor without being asked to do so, never fussed about it, and was very kind to that customer. This is good business practice and excellent customer service. Of course, cleaning up is expected, but attitude makes all the difference. This, hopefully, is a good reflection on the manager in a time when everyone is too busy to help others. More