Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Safford Chrysler Jeep Dodge Ram FIAT of Springfield
Springfield, VA
673 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 673 reviews
May 25, 2021
John and Steven were wonderful! Highly recommended using this dealership went out of there way to find me a truck I was looking for. Couldn’t be happier this dealership went out of there way to find me a truck I was looking for. Couldn’t be happier More
by Ryanplourde67
Employees Worked With
John, steven
May 15, 2021
Excellent service start to finish! Daniel Vega is a great service manager, the process to get an appointment, drop off and pick up is easy! No pushy up charges for services I did not need, only recommendatio service manager, the process to get an appointment, drop off and pick up is easy! No pushy up charges for services I did not need, only recommendations. The free shuttle service is great More
by E&JB
Employees Worked With
Daniel Vega
March 29, 2021
This place is amazing and they always have my best interest at heart. I haven’t had one time where I came here and left with regrets. Always happy. Wouldn’t believe how fast they get you in and out interest at heart. I haven’t had one time where I came here and left with regrets. Always happy. Wouldn’t believe how fast they get you in and out of there. For the work I usually have preformed; they usually get me in and out of there quickly and love that. The service department here is awesome. Alex and my Usually service writer/adviser which is Dan. Buying my car from here was worth it. More
by deangelob1995
Employees Worked With
Alex A
February 28, 2021
I had the pleasure of working with Cameron on a vehicle purchase. This was a hidden gem that could have easily gone elsewhere so I knew I had to act quickly. When I mean a hidden gem this car was too good purchase. This was a hidden gem that could have easily gone elsewhere so I knew I had to act quickly. When I mean a hidden gem this car was too good to be true! Cameron’s professionalism is second to none!! He quickly answered all pertinent inquiries and expedited the sale in a most proficient manner!! Accolades to you Sir for a phenomenal performance, you definitely won the “Oscar” for Best Salesman. Anyone looking for that “Go to” person must seek out Cameron!!! Stafford of Springfield has made me a believer and I will continue to patronize their dealership! Thanks again Cameron, we love the car!!! More
by drundgren
Employees Worked With
Cameron
February 23, 2021
100% satisfied. Excellent staff. Michael went above and Beyond to get me in the vehicle I wanted. I originally was concerned I wouldn’t be able to get the vehicle I was interested in but they worked with Beyond to get me in the vehicle I wanted. I originally was concerned I wouldn’t be able to get the vehicle I was interested in but they worked with me and my situation. Thank you so much!! More
by Barry.dallen
Employees Worked With
Michael Oh
February 18, 2021
This the place you want to be. The service is the highest of ratings where you are always well informed and comfortable while waiting. Definitely a place you can trust with your vehicle care and purchase. of ratings where you are always well informed and comfortable while waiting. Definitely a place you can trust with your vehicle care and purchase. More
by Sun
Employees Worked With
Justin
January 30, 2021
My experience with Service Advisor, Steve Ayala has been excellent. One of the best I have ever had at any dealership. I would highly recommend him. excellent. One of the best I have ever had at any dealership. I would highly recommend him. More
by SMG1
Employees Worked With
Steve Ayala
January 29, 2021
Ken has always taken great care of myself and my vehicles. If he says that he will do something, you can count on it getting done and correctly. I have no complaints after 15 years of being a ser vehicles. If he says that he will do something, you can count on it getting done and correctly. I have no complaints after 15 years of being a service customer and four new vehicles. More
by w.palombo
Employees Worked With
Ken Moore, Kim Burke
January 27, 2021
Very efficient service and very professional customer care, high level of satisfaction. And very fast service, no long waiting lines to be assisted from customers officer. care, high level of satisfaction. And very fast service, no long waiting lines to be assisted from customers officer. More
by Angelo
Employees Worked With
Diane Borden
January 15, 2021
It was my first time at Safford. The two gentlemen I interacted with were great. It was a super first experience with Safford’s service department. interacted with were great. It was a super first experience with Safford’s service department. More
by Michelle
Employees Worked With
Daniel, and Nick (I think)
