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Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Springfield, VA

3.9
673 Reviews

7611 Loisdale Rd

Springfield, VA

22150

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Showing 673 reviews

October 06, 2021

Great service and customer interaction by my service agent. Work was also done quickly and to satisfaction. More

by fcebello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember his name.
Oct 13, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're happy to hear that you had a good experience at our dealership. If there is anything else that we can help you with, please let us know. Thanks again - hope to see you again!

October 06, 2021

The service staff told me that the cabin air filter was clean so they did not replace it as I had requested. Honesty and integrity are extremely valuable values and they are found at Safford CJDRF! Very More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Ayala
Oct 13, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

Hi Dennis! Thank you for taking the time to share your feedback with us. We really appreciate your business and hope to continue to be your dealership. Please let us know if there is ever anything else that we can assist you with.

October 04, 2021

Both did an excellent job, Z was in sales when I got my first lease and was great there too More

by 1956Ssandp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan in sales and Zin finance
Oct 04, 2021 -

1956Ssandp responded

Both “Z” and Dylan did a great job with my new lease, in fact, “Z” leased my first keep 3 years ago

September 30, 2021

I was EXTREMELY happy with the service. I will be going back there for service in the future. And Justin was great, thank you More

by bkhollins2u65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Oct 13, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We are happy to hear that, thank you and see you next time!

September 29, 2021

O'Neil was really amazing in helping me through the process of buying my dream jeep! More

by kimberly21481
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
O'neil
Sep 29, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're so happy to hear that, Kimberly! Congratulations on your purchase - we hope that you are enjoying your new Jeep!

September 23, 2021

I went there for oil change and it took them a little more than two hours to do that. After about one hour and 20 minutes the service person came to me and said that they haven’t started working on my ca More

by abdulmalikaleryani
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Sep 23, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We apologize that the service on your vehicle took longer than our normal wait time. We hope that the gesture of the 50% discount helps make up for some of your time that we wasted. We will meet with our Express Lane personnel to ensure this doesn’t happen again.

September 22, 2021

I took my 2006 Sprinter in because it broke down and had to be towed. They told me that it needed a new alternator and belts. And that they could not get them. I would have to procure them (which I easi More

by Grumpy
Recommend Dealer
No
Employees Worked With
Garrett
September 16, 2021

The staff at Stafford service department are awesome. Thanks to Richard and Alex for all the help you’ve given us. More

by harrghboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 20, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We'll be sure to thank the guys for you! Feel free to let us know if there is anything else that we can help you with!

September 11, 2021

the staff at the service department so helpful and friendly they serve my car in 30 minutes and answering all my questions plus the dealer is very clean and bright More

by tallal Mansour
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget the name
Sep 20, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

Thank you for your kind feedback - we really appreciate it!

August 27, 2021

Great Staff.. Welcoming and quick.Tech was excellent… Great Staff.. Welcoming and quick. Tech was excellent… But I would prefer to take to the tech to see or know what he saw. That’s the one in one that More

by Mlraymond13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 08, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We appreciate you taking the time time share your feedback with us. This information is very important to us and has been given to management for improvements to our process to better assist our clients in the future. If there is ever anything else that we can help you with, please always feel free to let us know. Thanks again!

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