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Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Springfield, VA

3.8
680 Reviews

7611 Loisdale Rd

Springfield, VA

22150

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Showing 680 reviews

December 22, 2021

Excellent service at Safford Dodge! I always get prompt accurate help with maintaining my vehicle. More

by Gabrielnance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All
Jan 17, 2022 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're so happy to hear that, Gabriel! Thank you

December 19, 2021

Our salesman Connor was very courteous and professional. We received great service and a good deal on our new Grand Cherokee L More

by Eric W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor
Dec 20, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

That's so great to hear, Eric! Thank you!

December 18, 2021

Sales person Mahmoud was very helpful ,clear And very Sales person Mahmoud was very helpful ,clear And very responsible .great communication. I will recommend this dealership More

by Pikria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mahmoud
Dec 20, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We are absolutely thrilled to hear that. We'll be sure to pass along your very kind words to Mahmoud. Thanks again and congratulations!

December 08, 2021

Customer service goes above and beyond at Safford but my most recent service appointment resulted in my Jeep having to be towed back to the dealership…the oil plug was improperly installed resulting in all More

by johneveges3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Michael (I think), Fatima
Dec 16, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We are very sorry to hear about your recent service experience, John. This information has been given to management to review for improvements.

December 06, 2021

Service advisor was cordial in his dealings and advice on what work needed to be done, and what work could wait, and applied eligible coupons and discounts to final bill. More

by rplmxv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Alvarado; some incidental contact with others I didn't get names
Dec 16, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

Thank you for your 5-star rating!

December 03, 2021

Great service. Called and received service quickly and expertly. Will always use Safford. Jeep in DVM. More

by hhpallas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayla
Dec 16, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're so happy to hear that, thank you!

November 25, 2021

They take care of you. Good staff. Get my vehicle serviced there. Keep up the good work! More

by Sunny
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garett @ service
Nov 26, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're happy to hear that, Sunny. Thank you

November 24, 2021

Justin provided professional service top to bottom! Excellent Service Deparment!! Will definitely come back to get all my Jeep service needs taken care of! More

by Bob H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 26, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

That's great to hear, Bob! Thank you - see you next time!

November 22, 2021

The folks at this dealership worked together to take care of my vehicle. They even consulted with Fiat Customer Care when confronted by a recurring problem to get a solution. More

by Dr Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Johnson and Steve Ayala
Nov 22, 2021 -

Dr Williams responded

Safford Chrysler Jeep Dodge Ram FIAT of Springfield Nov 22, 2021 Dr Williams "The folks at this dealership worked together to take care..." The folks at this dealership worked together to take care of my vehicle. They even consulted with Fiat Customer Care when confronted by a recurring problem to get a solution.

November 20, 2021

Great experience with the service department. Respectful and professional from the upfront staff to service tech. More

by Jbcarayiannis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonzo Malta and Chris
Nov 22, 2021 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're so happy to hear that, thank you! See you next time :)

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