Safford Chrysler Jeep Dodge Ram FIAT of Springfield

They got me in quick and had Great service. They were very responsive before and after the appointment. They were very responsive before and after the appointment. More

I purchased a certified user Chrysler Pacifica in December 2021, and was informed the car came with 2 sets of keys. I informed the salesman that I definitely would need 2 sets of keys. The salesman December 2021, and was informed the car came with 2 sets of keys. I informed the salesman that I definitely would need 2 sets of keys. The salesman (Mahmoud) told me he would get the 2nd set of keys and let me know when I could pick them up. I followed up 3 weeks later and was told they still didn't have the keys. I then called the national Chrysler customer service line and asked for assistance. I finally received a voicemail from the used car manager TJ. I have called multiple times, texted, and asked for him to call me and he is not returning my calls. Unfortunately they have been unresponsive. The sales process originally was smooth, but the follow up and failure to provide customer service has been disappointing. More

I dropped off 15 Jeep Grandchrokee to Mr Garrett Short on March 1, 2022 around 11am to take care of the Recall. As soon as I drove in to the garage. Mr. Garrett Greeted me right away. He wrote up the ti March 1, 2022 around 11am to take care of the Recall. As soon as I drove in to the garage. Mr. Garrett Greeted me right away. He wrote up the ticket and I was literally out of the dealer In 5 minutes. He took my phone number and he taxed me. I had his number incase, I had a questions. Mr. Garrett told be it will be done today between 2-4. I called at 3 it was done. I picked up the car at 320. He was courteous, efficient, And keep me informed. All I could ever ask for in a service writer. Stafford is lucky To have him. More

The people in this dealership are understanding. I was able to get my car the same day exactly how I wanted it I was able to get my car the same day exactly how I wanted it More

Sam was great! He greeted me personally, called to tell me about car, and seriously took care of me from beginning to end- what a great employee! He greeted me personally, called to tell me about car, and seriously took care of me from beginning to end- what a great employee! More

Great service experience. No hassles and fast and efficient service. Very comfortable waiting area and I was able to get some work done while I waited. No hassles and fast and efficient service. Very comfortable waiting area and I was able to get some work done while I waited. More

Great service. Everyone was friendly. Was very satisfied with Mert to find the car I wanted. Everyone was friendly. Was very satisfied with Mert to find the car I wanted. More

They had exactly what I needed and were very accommodating. No pressure and good cars at a good price accommodating. No pressure and good cars at a good price More

Tony was outstanding. Truck service was completed on time and they called me as soon as it was completed. time and they called me as soon as it was completed. More

Safford CJDR is the example ALL dealerships should base their services off of! Tip of the spear in all departments!! their services off of! Tip of the spear in all departments!! More