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Safford Chrysler Jeep Dodge Ram FIAT of Springfield

Springfield, VA

3.9
673 Reviews

7611 Loisdale Rd

Springfield, VA

22150

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Showing 673 reviews

December 21, 2024

Cost of oil change too much, no vacuum or car washed didn't ask if wanted More

by Kathyturner1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy
December 03, 2024

I brought my 2022 Ram with 24K miles in for service in July 2024 because I was experiencing transmission issues. It’s now December and I don’t have an ETA for its return nor can they tell me what’s wrong More

by Tony Y.
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Dec 19, 2024 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We are very sorry to hear about your recent experience in our service department. Your feedback is very important to us and has been given to our management team to review and look into.

November 18, 2024

Great dealership with a great team which I found the right car for me, especially the salesman Jason Paz he was very helpful and had good knowledge of all the vehicles there and answered all my question More

by chriscollingwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paz
Nov 18, 2024 -

chriscollingwood responded

chriscollingwood Great dealership with a great team which I found the right car for me, especially the salesman Jason Paz he was very helpful and had good knowledge of all the vehicles there and answered all my questions, he didn’t disappoint and highly recommend talking to Jason to get the right vehicle for you, he is your man for your next vehicle and will be going back in the future for a new set of wheels!!!!!

November 15, 2024

Easy-to-use online appointment scheduler. Friendly and efficient intake process. Succinct text updates (you can also choose phone calls or email). Pleasant waiting area with Wi-Fi, a variety More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 15, 2024 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

Hi Susan! We appreciate you taking the time to leave such a kind review of your recent experience in our service department. We are thrilled to hear that you are happy with your visit. If there is ever anything else that we can assist you with in the future, please do not hesitate to let us know. Thanks again - see you next time!

November 04, 2024

I have been using this dealership since they moved to this location! As usually ,the experience was OK! More

by getodac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanuel Duran
Nov 08, 2024 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're so happy to hear this, thank you!

October 19, 2024

Everyone is always so friendly and helpful. I called ahead and when I arrived Alex was already for me. I didn’t have to fill out any forms. More

by Rjrmlr001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Oct 23, 2024 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

So great to hear! Thanks for the wonderful feedback - see you next time!

October 16, 2024

Thank you, Emmanuel. He’s understand people that he do his job the best thank you, Emmanuel More

by palaciocesar223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel
Oct 18, 2024 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

Thanks for the great feedback regarding your experience with Emmanuel. We will be sure to pass it along to him!

September 27, 2024

Dishonest and unethical. From the finance manager, salesperson, to service department. They use shady tactics. More

by valdez.dennis.r
Finance Experience
Recommend Dealer
No
Employees Worked With
Behzad and Finance Manager
Oct 04, 2024 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're very sorry to hear about this. Your feedback is very important to us and will be given to our management team to review.

September 25, 2024

Great maintenance department. They have maintained my Fiat 124 Spider for 6 years without any issues. More

by Rjbruns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're so happy to hear that, thank you!

September 03, 2024

Worked on my jeep Rubicon replaced all four shocks and performed your front and alignment good experience More

by Jenrustykate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex and Service
Sep 12, 2024 -

Safford Chrysler Jeep Dodge Ram FIAT of Springfield responded

We're so happy to hear that, thank you!

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