Safford CDJR of Springfield

Awful costumer service If they give you any car even for free Do not go there , Trust me I got a new Jeep Patriot which has brake problem And I wastet almost whole d If they give you any car even for free Do not go there , Trust me I got a new Jeep Patriot which has brake problem And I wastet almost whole day again overthere to fix that , customer servis and attitude was awful More

Oil Change and Inspection Great customer service and great auto service. I showed up on a very busy day without an appointment and Safford completed my oil change in 45 minute Great customer service and great auto service. I showed up on a very busy day without an appointment and Safford completed my oil change in 45 minutes. More

Great Experience I had a great experience at the this dealership. I found the car I wanted for a good price. The staff was helpful and didn't apply too much pressure. I had a great experience at the this dealership. I found the car I wanted for a good price. The staff was helpful and didn't apply too much pressure. Sherette was a pleasure to work with and I am very happy with the customer service and my purchase. More

Great Problem Solvers Who Keep You Informed My 2011 Jeep Liberty had problems with the devices that control the electrical circuits to the trailer connection. Bob Mosser and his crew found the My 2011 Jeep Liberty had problems with the devices that control the electrical circuits to the trailer connection. Bob Mosser and his crew found the problem, noted that it was covered by the warranty, got the part delivered overnight from New York, and kept me informed of what was going on. First rate service and work by any measure. More

Great sales staff. Made buying my new Jeep easy. Great sales staff. Younes made everything very easy and stress free. I always dread buying a new vehicle and having to deal with your typical salesp Great sales staff. Younes made everything very easy and stress free. I always dread buying a new vehicle and having to deal with your typical salesperson that always make you feel like he/she is cheating you. Dealing with Younes and the team at Safford of Springfield changed my outlook on dealerships and buying new vehicles. If your looking for a new Jeep go to Safford and ask for Younes, it just that easy. More

Neal Costello = Excellent Salesman & a Great Person Everything about this dealership made our Jeep buying experience flawless. From the thorough ad for the exact vehicle we were looking for on cars.com Everything about this dealership made our Jeep buying experience flawless. From the thorough ad for the exact vehicle we were looking for on cars.com through the final transaction, the Safford dealership was professional and courteous. The salesman, Neal Costello was one of the most personable down-to-earth salesman I've ever dealt with. We drove from Newport News, VA becase Safford drew us in with the best price (saved us $2,500) and bought from them because they provided the best service. I highly recommend Safford and would definitely make that long drive again. More

Bob Mosser = Excellence I drive by several dealerships between Manassas and Springfield to go to Safford in Springfield because of the confidence I have in Bob Mosser asst se I drive by several dealerships between Manassas and Springfield to go to Safford in Springfield because of the confidence I have in Bob Mosser asst service manager. Bob is professional, efficient and effective. His customer service skills are outstanding. He is extremely knowledgeable about my Jeep Liberty. I am able to relax and know that my service needs are being handled with expertise and integrity. My thanks to Bob Mosser. M. Young More

Superb Service---Superb Staff ! I bring our Chrysler Town & Country to Safford because I know the job will be done right and on time by quality people. Hats off to Richard Haidacher, I bring our Chrysler Town & Country to Safford because I know the job will be done right and on time by quality people. Hats off to Richard Haidacher, my service advisor---he really knows my car and is so helpful and friendly. The maintenance work this time was performed expertly by Mason and Nick---very pleased with their job. Want to also give a shout out to the Parts Dept---Dave Wielkiewicz and Jon Gabler are top notch and always go the extra mile to take care of my car. All of these folks are empowered by their leadership to take care of their customer, and I could not be more pleased. More

Oil Change and Check up I wouldn't change my service manager with anybody in this dealership and Jim's always available when I need to get my car service... I appreciated you I wouldn't change my service manager with anybody in this dealership and Jim's always available when I need to get my car service... I appreciated your service very much!!! Thank you, More

Service Very courteous, professional personnel with a cheerful presence. I was pleasantly welcomed, and the service was thorough and rapid. I would certainl Very courteous, professional personnel with a cheerful presence. I was pleasantly welcomed, and the service was thorough and rapid. I would certainly recomment Safford to my friends and colleagues. More