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Brown's Manassas Subaru - Service Center

Manassas, VA

4.8
232 Reviews

232 Reviews of Brown's Manassas Subaru - Service Center

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June 29, 2025

Excellent visit! Service was prompt. Rep was courteous, friendly and informative. Check up was good. Even the bad weather day didn’t spoil my trip over to Manassas More

by Mimi.p.allen.va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Very pleasant, gave me the information that I needed about my car and did not try to upsale me. Appreciated the car wash and front mats, great job! More

by lana.firestoneharrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

All team members are courteous and professional. It's a pleasure doing business with a group I can trust! More

by CWBRUMLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

I have always had excellent service from this dealership, from sales to service. I would recommend them to anyone looking for a new vehicle. More

by scheney10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Excellent service always, I love that dealer. They always treat me very kindly. Love Safford Brown Subaru Manassas!!! More

by yoyishoney_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Immediate diagnosis done on my car. Close appointment time.adviser was friendly and offered better service. More

by SULLAYKOROMA45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Service representatives are so nice but I had trouble with the parts I ordered being out on the car. They pit the wrong ones on and I had to wait even longer while they corrected that. Grayson (front des More

by mygrama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grayson was awesome
June 27, 2025

Service coordinators are excellent at scheduling, explaining service recommendations and costs. The link with excellent sales staff that create customers for life. More

by dnbosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merideth Eden
June 27, 2025

Merideth is of great help every time I'm in for service. All the staff is very friendly and helpful.they explain questions and treat me with respect. More

by kowlady71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meredith
June 26, 2025

I’ve had nothing but positive experiences when I bring my vehicle in for service. More

by CJK7067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.