Safford Brown Subaru Manassas

Pleasant buying experience Buying at this dealership was the most positive experience we've had when buying a new car. Russell Delph was very friendly and informative and willi Buying at this dealership was the most positive experience we've had when buying a new car. Russell Delph was very friendly and informative and willing to work with us to make a deal with us QUICKLY both with our trade-in and with the price of the new car (2105 Forrester 2.5i Touring). Russell has received recent positive reviews from other customers and they are all well warranted. Everyone at the dealership was helpful, from the Finance Director, Patrick Gulley to the service staff. We look forward to continuing our relationship with Brown's Manassas Subaru and are excited to continue our driving experience with our new Forrester. More

Straight Shooters - thank you for a great experience! I visited Brown's this past Sunday after receiving a guaranteed savings certificate through Consumer Reports. Brown's was over $1,700 LESS than the d I visited Brown's this past Sunday after receiving a guaranteed savings certificate through Consumer Reports. Brown's was over $1,700 LESS than the dealership down the road from home. I showed the pricing that dealership, and the salesman actually remarked that I should buy it and bring it by, and he would buy it from me, as the price was below dealer invoice. Since I do not play games and only give dealers one shot, I went to Brown, which had the best price from the three provided by consumer reports. My salesman, Russel Delph, was outstanding! My daughter even commented how the salesman at this dealership was so much nicer than the others we had visited. Even though I leased the vehicle, I still got straightforward pricing that was in line with the advertised lease deals (using a promotional money value and an extremely generous 65% residual for a 36 month 12,000 mile lease), and the lease was based upon the below invoice price I had been quoted. More

Kudos to Browns Subaru of Manassas and the entire team! From Patrick Hall “General Manager” and Bobby Chanmany “Sales Person” to Lance in financing everyone went out of their way to make this the best buy From Patrick Hall “General Manager” and Bobby Chanmany “Sales Person” to Lance in financing everyone went out of their way to make this the best buying experience I’ve ever had. I’m not an easy customer and went into the dealership late on Tuesday knowing what vehicle I wanted. I was able to test-drive both the 4 and 6 cylinder Outback. They did not have the exact vehicle (engine, color, style and options) on the lot that I wanted and instead of pressuring me to buy from their stock Patrick assured me they could find it. The following day I received emails and phone calls keeping me informed on their search for “my Outback” around 4:00 pm I got the call that they had located the vehicle and had already sent someone to pick it up. They really went out of their way for me and I left knowing I not only got a great vehicle but I got the vehicle I wanted at the best price possible. I would highly recommend Browns Subaru of Manassas! More

I recently purchased a 2014 Subaru Outback from Brown's Subaru of Manassas, and it was the best car buying experience I have ever had. Every person involved deserves my thanks and appreciation for Brown's Subaru of Manassas, and it was the best car buying experience I have ever had. Every person involved deserves my thanks and appreciation for going above and beyond! Russell Delph was the salesman who showed me the cars I was interested in. He was very knowable about the Subaru products. He did not try to "push" one over the other and did not use any high pressure sales pitch. I had done a lot of research on the car I wanted and knew what a "good" price was. When I made the offer, got involved and after a pleasant conversation agreed with the price. None of the back and forth I have experienced at other dealers where I bought cars. I had an appointment soon after I bought the car and the processing and delivery was expedited so that I could make my appointment. More

Patrick and Babu were exceptional. They took great care of me throughout the purchase of my 2014 Wrx. I initially wanted a used car and Patrick went above and beyond to get the numbers where I wanted them, of me throughout the purchase of my 2014 Wrx. I initially wanted a used car and Patrick went above and beyond to get the numbers where I wanted them, however I ultimately decided to go new. Babu and Patrick made the transition smooth and quick. I would recommend this dealership to anyone. More

Went to auto show in DC and was very impressed with the Subaru. Decided to visit the cars we were interested in buying or leasing. First stop and last stop was Subaru. Salesperson was wonderful and not Subaru. Decided to visit the cars we were interested in buying or leasing. First stop and last stop was Subaru. Salesperson was wonderful and not pushy! The test drive went smoothly and didn't have to haggle with price. Didn't take that much time to handle the paperwork and drove away with our 2014 Outback Subaru. More

My wife and I recently purchased a 2014 Subaru Outback from Brown's Subaru of Manassas, and it was the best car buying experience either of us have ever had. Every person involved deserves our thanks and from Brown's Subaru of Manassas, and it was the best car buying experience either of us have ever had. Every person involved deserves our thanks and appreciation for going above and beyond! A family member told me about Brown's Subaru of Manassas, highly recommending that I contact Patrick Hall, the General Manager whom they had worked with previously. They specifically recommended a salesman for us, Saugata "Babu" Mukherjee. I contacted “Babu” and we scheduled a time to test drive a 2014 Outback on Friday Jan 17, 2014. Babu was professional and knowledgeable. Rather than feel pressured, his easy-going personality put us at ease and was a wonderful breath of fresh air. I had a number of questions about the car, trade-in process, extended warranty, etc. and Babu was able to explain everything clearly and with ease. Never once did we feel as though we were being "sold' a car, rather, Babu made it really comfortable for us to want to buy the car from Brown's. Babu allowed us to feel out the car while both of us test drove it and best of all, he was very patient with us the whole time! To be honest, Subaru Outback's sell themselves, but Babu made you want to buy it from him and the Brown's Dealership because of how easy and smooth he made the whole process. I'm so glad he was our salesman that day. Thank you again, Babu! Eric Demby (General Sales Manager) helped us get a fantastic and uncompromising trade value for our 2010 Forester, which allowed us to place a nice down payment for our first family car. This part of the process can be tedious and at times stressful. However, Eric and Babu were very reasonable and generous to us. After my wife and I got the exact amount we planned on for our trade-in (I know this doesnt happen often, but when it does it’s a blessing!) we both walked over to Eric and shook his hand, my wife even hugged him! We were so excited that our first Brown's experience was going so nicely and without any hiccups. Eric then joined our table where Babu was working out some paperwork for us and explaining our manual and warranties. Eric was really nice and down to earth. We got to know each other, sharing stories about our families (expecting a baby) and the joys of child-rearing :-). It was easy to see how much Eric enjoyed his job and wanted us to feel comfortable with our new family purchase. He even took the time to demonstrate each of the features on the Outback in the showroom car displayed inside the dealership, (including the carseat access in the back seats) as we waited for the finance manager to call us in for our signing. Eric took the time to do so even after the dealership had already closed for the night! Thank you! At that point, Mehdi Amal (Finance Director) called us in for our signing. As he stepped out for a moment, my wife and I held hands and prayed that our monthly payment would fit within our new baby-friendly budget that we had previously agreed upon. I’m so pleased to say that Mehdi (based on Patrick’s instructions), worked with us to get us a fantastic APR and a monthly payment within our budget. He also offered us some fantastic extended warranties. Mehdi worked with us on the numbers and not only did we stay within our budget, we are paying less per month on our new car than we were on our trade-in! My wife and I combined, have owned 5 Subarus and this is our first Outback together. When we decided to trade in our Forester we never expected such a smooth experience. In other words; Subaru's are our cars of choice and its always a good thing to find a local dealership really that knows what they are doing, works with such professionalism and excellence, and treats their customers like family! This is how you make returning customers; I’ll continue to recommend Brown's Subaru of Manassas to anyone interested in purchasing a new car! More

We have bought two cars from this dealership within a year: one for me and one for my husband. We are very happy with the service and the prices we paid. The sales people are very friendly and we would r year: one for me and one for my husband. We are very happy with the service and the prices we paid. The sales people are very friendly and we would recommend the dealership to our friends. More

I purchased a 2014 Subaru CrossTrek Premium from Brown's Subaru in Manassas this past week - my salesman was Kevin Bonilla. The whole experience was positive. Kevin seemed to know the product line Brown's Subaru in Manassas this past week - my salesman was Kevin Bonilla. The whole experience was positive. Kevin seemed to know the product line well and answered my questions. I didn't feel pressured at all when making my selection. I had visited the week before for my 'recon' visit and I called Kevin and told him that I was ready to move forward with a purchase. When I arrived, the car was waiting by the door, cleaned and ready to roll. All we had to do was the paper work, which Kevin had all prepared. There was a process there -- without feeling like a 'rigid' process was in place. More

Car buying has been a process I've always associated with headaches, but Gabriel and the rest of the team at Brown's Subaru has set a new standard. I tortured the staff with several test drives spread o with headaches, but Gabriel and the rest of the team at Brown's Subaru has set a new standard. I tortured the staff with several test drives spread over 3 days and a barrage of detailed questions - Gabriel had the answer to each question and was able to compare different models and trims for me quickly and succinctly. I never once felt pressured to buy... normally dealers don't want to let you leave the showroom for fear that you'd never come back. I came three times before buying and they were totally fine with that. The negotiations were pleasant as well - we were able to reach a deal that everyone could agree upon with relative ease. In fact, after we'd signed the paperwork they realized there was a promotion that could save us another few dollars and quickly had us re-sign to save us the few extra dollars. Any dealership that takes the time to save you a few bucks even after the paperwork is signed is an honest dealership (and one I'll visit again)! I'd also like to emphasize the route they take you on for a test drive; with stretches of road where you reach above 50mph where you can really feel how a car handles at speed. It's a little detail, but extremely important. Be sure to ask for Gabe when you visit Brown's Manassas Subaru. He took great care of us and made sure we left the lot with everything customized and setup exactly how we wanted. His knowledge of the vehicles is great and he's got a wonderful personality. Thanks Gabe! More