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Safford Brown Subaru Manassas

Manassas, VA

4.1
128 Reviews

9018 Liberia Ave

Manassas, VA

20110

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Showing 128 reviews

September 18, 2017

Excellent dealership Brown's is relaxed, with no high pressure sales tactics, just friendly, knowledgeable folk who treated my wife and I like valued business partners. Th More

by cwsigmund
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Montgomery, Meredith Eden, Bazaid "Bee" Mirza, Shelley Bailey, Vince Fath
Sep 20, 2017 -

Safford Brown Subaru Manassas responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

September 18, 2017

Repeat customer, great experience! I purchased my first Subaru from Russell Delph six years ago and returned to work with him again when I was ready to purchase a new car. Russell treat More

by marybeth123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Delph
Sep 20, 2017 -

Safford Brown Subaru Manassas responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Russell. Please let us know if we can ever help you in the future. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

August 30, 2017

Amazing staff ! I have bought many cars and never have I had such a relaxed and easy experience. The staff members were friendly and not pushy salesman. Incredibly More

by Jo Steele Banning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babu
Sep 04, 2017 -

Safford Brown Subaru Manassas responded

Jo, thank you for the feedback! We are happy to hear of your positive experience at Brown's Manassas Subaru, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

July 07, 2017

First totally relaxed and pleasant car buying experience. After waiting five years to get a car because of the anticipated stress, I visited another dealership the day previously and was treated so dismissive More

by jgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saugata 'Babu' Mukherjee
Jul 10, 2017 -

Safford Brown Subaru Manassas responded

All of us at Brown's Manassas Subaru congratulate you on your new Impreza Sport and appreciate the opportunity you presented to earn your business! Babu is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I will be sure to pass along this great feedback. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

July 06, 2017

Excellent customer service from Trish Trish took the initiative to see if she could get my GPS to work. By removing the SD card, she was successful. She still had a service tech to check o More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Montgomery
Jul 10, 2017 -

Safford Brown Subaru Manassas responded

Thanks for your outstanding review, Sue! I'm very happy to hear that Trish was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

June 28, 2017

Great dealer and the best sales team These guys were very inviting and Chris was very knowledgeable about both stock and the Subarus themselves. They did not do anything to put me off bu More

by Alexander Blair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Routten
Jun 30, 2017 -

Safford Brown Subaru Manassas responded

Your kind words mean a lot to us. I appreciate your feedback and happy to hear that Chris was able to meet your needs. At Brown's Manassas Subaru, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

May 01, 2017

An EXCELLENT new car buying experience!!! The professionalism of Bobby C. and Patrick G. These guys are absolutely knowledgeable, effective, efficient and amazing! They made the buying expe More

by steve1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Gulley, Bobby Chanmany
May 03, 2017 -

Safford Brown Subaru Manassas responded

Steve, I am very happy to hear that your overall experience with us has been positive and pleasant. Our team takes customer service very seriously and I'm thrilled to know Bobby and Patrick were knowledgeable, effective, efficient and amazing. If you have any questions about pricing, please feel free to give me a call. I look forward to working with you again! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

March 01, 2017

Great dealership! Manassas Subaru will not disappoint! Customer service is excellent both from service and sales! The sales personnel are never pushy and are willing to More

by Sokrchk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari, Patrick Hall, Shelley Bailey, James Suthard, Vince Fath
Mar 03, 2017 -

Safford Brown Subaru Manassas responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

February 24, 2017

Referred to Brown's Subaru - love our new Outback! We were referred to Brown's Subaru by a former customer and were not disappointed. Gabe was friendly without being pushy, very knowledgable about the More

by VJHayes
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Obenwa
Feb 28, 2017 -

Safford Brown Subaru Manassas responded

All of us at Brown's Manassas Subaru congratulate you on your new Outback! Gabe is a great addition to our sales team and we are glad you had the opportunity to work with him. His professionalism, product knowledge, low-pressure sales techniques and helpful attitude make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

September 28, 2016

Excellent Before purchasing my Subaru Forester 2017 w/ Eyesight, I emailed several dealerships (around 10) to provide me an out-of-the-door quote. After the fir More

by ep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari
Oct 01, 2016 -

Safford Brown Subaru Manassas responded

Thank you for this great review! Eric is truly an exceptional employee and we appreciate him for giving you a great experience! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

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