Safford Brown Subaru Manassas

Wonderful staff at the service department! The staff at the service department is wonderful! I actually look forward to having my car serviced. Trish and Shelley have helped me out over the ye The staff at the service department is wonderful! I actually look forward to having my car serviced. Trish and Shelley have helped me out over the years and never made me feel inferior for asking some dumb questions - like what happened to my fog lights! More

Excellent dealership Brown's is relaxed, with no high pressure sales tactics, just friendly, knowledgeable folk who treated my wife and I like valued business partners. Th Brown's is relaxed, with no high pressure sales tactics, just friendly, knowledgeable folk who treated my wife and I like valued business partners. Through my previous Subaru, I also know the service dept is second to none when it comes to fantastic customer service and commitment to treating customers fairly and honestly. Brown's Subaru of Manassas is easily the best dealership I've done business with. More

Repeat customer, great experience! I purchased my first Subaru from Russell Delph six years ago and returned to work with him again when I was ready to purchase a new car. Russell treat I purchased my first Subaru from Russell Delph six years ago and returned to work with him again when I was ready to purchase a new car. Russell treated me fairly and with respect. He worked with my budget and never pressured me to make the sale. I felt like he really valued my business. More

Amazing staff ! I have bought many cars and never have I had such a relaxed and easy experience. The staff members were friendly and not pushy salesman. Incredibly I have bought many cars and never have I had such a relaxed and easy experience. The staff members were friendly and not pushy salesman. Incredibly flexible every step of the way. I felt like I was the most important thing to them and not just a number. Just fantastic More

First totally relaxed and pleasant car buying experience. After waiting five years to get a car because of the anticipated stress, I visited another dealership the day previously and was treated so dismissive After waiting five years to get a car because of the anticipated stress, I visited another dealership the day previously and was treated so dismissively that I almost changed my mind about getting a new car. On entering your dealership I was immediately greeted by staff. Babu, the salesman contact from your online site, greeted me as a friend and was prepared with info on the car I requested. He listened to me and explained only as much as I wanted to hear. There was no hard sell or leaving me waiting long periods for quotes and details for my purchase. I ordered my car and received it much faster than anticipated. This was the least stressful buying experience for a car, new or used, that I have ever had. Thank you for the Brown's experience and helping me purchase my beautiful, new Impreza Sport. More

Excellent customer service from Trish Trish took the initiative to see if she could get my GPS to work. By removing the SD card, she was successful. She still had a service tech to check o Trish took the initiative to see if she could get my GPS to work. By removing the SD card, she was successful. She still had a service tech to check out the vehicle to be sure she hadn't missed anything. Hopefully, the issue was resolved. As a new Subaru owner, I lacked confidence with all of the technology. Trish patiently answered questions, and I left with more knowledge to enjoy my vehicle. Thank you, Trish. More

Great dealer and the best sales team These guys were very inviting and Chris was very knowledgeable about both stock and the Subarus themselves. They did not do anything to put me off bu These guys were very inviting and Chris was very knowledgeable about both stock and the Subarus themselves. They did not do anything to put me off buying from them and as long as they keep it up I'll be a customer for life. More

An EXCELLENT new car buying experience!!! The professionalism of Bobby C. and Patrick G. These guys are absolutely knowledgeable, effective, efficient and amazing! They made the buying expe The professionalism of Bobby C. and Patrick G. These guys are absolutely knowledgeable, effective, efficient and amazing! They made the buying experience Very positive and pleasant. Thank you. More

Great dealership! Manassas Subaru will not disappoint! Customer service is excellent both from service and sales! The sales personnel are never pushy and are willing to Manassas Subaru will not disappoint! Customer service is excellent both from service and sales! The sales personnel are never pushy and are willing to work with your budget. Finance personnel are too the point and easy to understand. Service completes jobs in a timely manner and all personnel are friendly and knowledgeable. Also amazing are the managers who follow up with you after purchase or after your vehicle was serviced. Very pleased and happy customer :) More

Referred to Brown's Subaru - love our new Outback! We were referred to Brown's Subaru by a former customer and were not disappointed. Gabe was friendly without being pushy, very knowledgable about the We were referred to Brown's Subaru by a former customer and were not disappointed. Gabe was friendly without being pushy, very knowledgable about the car, patient with all our questions and test driving, and helpful and professional. Buying cars with all the new technology is more complicated than ever, and Gabe's expertise and obvious love of Subaru's was very helpful. We leased the Outback with Eyesight technology and are thrilled! We drove out to Manassas from Springfield and would do it again. We received excellent service and the best offer on our lease compared to other dealers in Fairfax County. We highly recommend working with Gabe and Brown's Manassas Subaru. Now we just need a new dog! More