Safford Brown Subaru Manassas

Professional and courteous - No pressure sales We were very happy with the help Israel and Patrick provided as we purchased our Subaru Forester from Brown's Manassas Subaru. They were helpful, know We were very happy with the help Israel and Patrick provided as we purchased our Subaru Forester from Brown's Manassas Subaru. They were helpful, knowledgeable and courteous. I would definitely recommend Brown's and Israel and Patrick. More

Real people at this dealership I bought here and I service here, and I live quite a ways away, so it's a hike, but worth it -- the reviews are accurate, this is where you want to bu I bought here and I service here, and I live quite a ways away, so it's a hike, but worth it -- the reviews are accurate, this is where you want to buy and service your Subaru. Nice folks, easy to deal with. Good service all the way around. More

Professional and Excellent Customer Service The entire staff is professional, knowledgeable, and customer service is top notch. I'm always confident that all work is done with highest attention The entire staff is professional, knowledgeable, and customer service is top notch. I'm always confident that all work is done with highest attention to detail. More

Courteous, Hard-working employees - I felt respected The whole experience was fantastic. No back-and-forth. Anything I suggested was accepted by the dealership, price, trade-in value, financing, etc. Jus The whole experience was fantastic. No back-and-forth. Anything I suggested was accepted by the dealership, price, trade-in value, financing, etc. Just great! More

Six month Maintenance service I've been impressed with the courtesy of the staff, and experienced service that is performed well and on time. We always receive a very nice car wash I've been impressed with the courtesy of the staff, and experienced service that is performed well and on time. We always receive a very nice car wash. More

No surprises! From the friendly, family style greeting to the write up, the service, the bill, there were no surprises. This is the best dealership I have ever deal From the friendly, family style greeting to the write up, the service, the bill, there were no surprises. This is the best dealership I have ever dealt with and that includes four Subaru dealerships (we are now on #s 5 and 6), three Volvo dealerships (all they wanted was your money), a couple of Toyota dealerships (ho hum) one Isuzu dealerships, two Buick dealerships, three Chevy dealerships, and one Oldsmobile dealership (remember those?), Brown Subaru is Grand Cru, Prime Class, Top of the Line. The service writers don't talk down to you, they don't try to sell you something extra, and they are the friendliest people in town! Just like close family. The reason I have dealt with so many dealerships is that I am older than dirt!!! ;-) More

Always been good. I have owned a Subraru for almost 3 years now and everything I need to go to the dealership, I have never been disappointed. They have help me in ev I have owned a Subraru for almost 3 years now and everything I need to go to the dealership, I have never been disappointed. They have help me in every step and have even went far above my expetations as a dealership. The staff are always friendly and willing to help in any way that they can. More

The Women in the Service Shop are #1 I was greeted promptly by three cheerful women. They were friendly and efficient. Very pleased with my service, which took less than the quoted time I was greeted promptly by three cheerful women. They were friendly and efficient. Very pleased with my service, which took less than the quoted time. More

Service Department My car was serviced in a timely manner. The service staff were very friendly and explained the service recommended and the cost before the service wa My car was serviced in a timely manner. The service staff were very friendly and explained the service recommended and the cost before the service was done. More

Wonderful service experience Easy service check-in and loaner program. I asked for an alignment check with instructions to go ahead and perform the alignment, if needed. It gives Easy service check-in and loaner program. I asked for an alignment check with instructions to go ahead and perform the alignment, if needed. It gives me more confidence in the dealership when a service I pre-authorized is not performed when it isn't needed. Thank you. More