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Safford Brown Subaru Manassas

Manassas, VA

4.1
129 Reviews

9018 Liberia Ave

Manassas, VA

20110

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Showing 129 reviews

February 01, 2019

Professional service Greatest customer service ever as soon as I walked in and Vince and every one that was there to drop off my Subaru for warranty service work to be don More

by towplane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Montgomery, Meredith Eden, Shelley Bailey, Vince Fath
Feb 03, 2019 -

Safford Brown Subaru Manassas responded

Your great feedback truly made our day! At Brown's Manassas Subaru, we work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

January 28, 2019

Professional and courteous - No pressure sales We were very happy with the help Israel and Patrick provided as we purchased our Subaru Forester from Brown's Manassas Subaru. They were helpful, know More

by Forester:)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Moreno, Patrick Gulley
Jan 28, 2019 -

Safford Brown Subaru Manassas responded

It is wonderful to hear that our team down at Brown's Manassas Subaru was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

December 15, 2018

Real people at this dealership I bought here and I service here, and I live quite a ways away, so it's a hike, but worth it -- the reviews are accurate, this is where you want to bu More

by aleopold59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't want to neglect anyone -- everyone here is A+, Kevin Bonilla, Shelley Bailey, Eric Demby, Fred Ford
Dec 17, 2018 -

Safford Brown Subaru Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else. Thanks for choosing Brown's Manassas Subaru! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

December 13, 2018

Professional and Excellent Customer Service The entire staff is professional, knowledgeable, and customer service is top notch. I'm always confident that all work is done with highest attention More

by Outback703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meredith Eden
Dec 17, 2018 -

Safford Brown Subaru Manassas responded

Thank you so much for taking the time to share your feedback with us. At Brown's Manassas Subaru, we work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

December 03, 2018

Courteous, Hard-working employees - I felt respected The whole experience was fantastic. No back-and-forth. Anything I suggested was accepted by the dealership, price, trade-in value, financing, etc. Jus More

by Kelsey M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isreal Moreno (5 stars), Fred Ford
Dec 04, 2018 -

Safford Brown Subaru Manassas responded

Kelsey, thank you for leaving us this review. We are happy to hear that you were pleased with the customer service you received from Brown's Manassas Subaru. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

November 29, 2018

Six month Maintenance service I've been impressed with the courtesy of the staff, and experienced service that is performed well and on time. We always receive a very nice car wash More

by janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Komrowski, Meredith Eden, Shelley Bailey
Dec 03, 2018 -

Safford Brown Subaru Manassas responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

October 10, 2018

No surprises! From the friendly, family style greeting to the write up, the service, the bill, there were no surprises. This is the best dealership I have ever deal More

by Stormin Norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Montgomery, Meredith Eden, Shelley Bailey, Vince Fath, James Turner, Chris Routten
Oct 11, 2018 -

Safford Brown Subaru Manassas responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

October 02, 2018

Always been good. I have owned a Subraru for almost 3 years now and everything I need to go to the dealership, I have never been disappointed. They have help me in ev More

by winnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meredith Eden, Shelley Bailey
Oct 02, 2018 -

Safford Brown Subaru Manassas responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

September 29, 2018

The Women in the Service Shop are #1 I was greeted promptly by three cheerful women. They were friendly and efficient. Very pleased with my service, which took less than the quoted time More

by MaidM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Montgomery, Meredith Eden, Shelley Bailey, Chris Routten
Oct 02, 2018 -

Safford Brown Subaru Manassas responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com

August 27, 2018

Service Department My car was serviced in a timely manner. The service staff were very friendly and explained the service recommended and the cost before the service wa More

by Forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish Montgomery
Aug 27, 2018 -

Safford Brown Subaru Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Patrick Hall President / General Manager Brown's Manassas Subaru - 703.361.5866; main 571.358.3601; direct Manasasssubaru.com