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Safford Brown Subaru Manassas

Manassas, VA

4.1
128 Reviews

9018 Liberia Ave

Manassas, VA

20110

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Showing 128 reviews

March 30, 2011

We recently purchased a 2011 Outback from Brown's. We are thrilled with the vehicle and the buying experience. We were not only able to take a lengthy test drive on multiple vehicles, but they allowed us to More

by Satisfied Subaru Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick, Russell, Eric
Apr 13, 2011 -

Safford Brown Subaru Manassas responded

thanks for the review! We are glad you found the right car, we are happy to provide overnight test drives. Thanks for spreading the word about us!- Chris GM

March 02, 2011

I did not think it possible to have such a painless, quick and friendly car buying experience. I was amazed at the service I got and the willingness to work with me to give me exactly what I needed. I w More

by areiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knupp, Derek Ryan, Jimmy (Finance)
January 30, 2011

Was actually looking for the Hyundai dealer down the road. Was looking for my first new car in years. Started to at a few of the cars in the lot when Russell Delph came out to help me. We took a test dr More

by MickeyJohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Delph, Russel Delph
Feb 24, 2011 -

Safford Brown Subaru Manassas responded

Thanks for the review! It is easy to choose the Subaru, the only manufacturer that has IIHS top safety awards for every single car in the line. Glad you made the choice, thanks!

January 20, 2011

This letter is in response to a recent and very positive This letter is in response to a recent and very positive experience at Brown’s Subaru of Manassas, and in particular to the professionalism and ‘ More

by Dingram94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Bukhari, Yogi Sharma, Eric Bukhari
Feb 24, 2011 -

Safford Brown Subaru Manassas responded

thank you for the review, what a cool story. Eric and Yogi are great, I am glad you are now a 2 subaru family!

January 12, 2011

All were courteous, polite, professional, and very helpful! They made the purchasing of a new car a pleasant experience.This experience was the best one that I have had purchasing an automobile. This More

by chalekie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Bukhari Derek Ryan, Jimmy Saculles, Eric Bukhari
Feb 24, 2011 -

Safford Brown Subaru Manassas responded

Totalled 3 weeks ago, we hope nobody was hurt. Thanks for choosing us to replace your previous car. Thanks for the review as well!!

January 10, 2011

Today I got an oil change for my Subaru. I had a coupon that I recieved in mail advertising 3 oil changes in a year for only $59.99. I thought that's a great deal. I was shocked when the lady asked me to More

by suryawanshi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Feb 24, 2011 -

Safford Brown Subaru Manassas responded

I saw your review and would like to go over the issue with you. If we made a mistake we are definetly going to refund your money! This is a new oil change package we came up with, and based upon the date it looks like you might have been one of the first. Can you send me your last name and the year/make of the car, I will look everything up and call you. I can't tell enough info from your usid to pull up your info. Please give me a chance to look into this and fix any errors. Thanks- Chris Huizinga, GM Brown's Manassas Subaru

December 19, 2010

These guys have their act together! We worked with Tom to find the Subaru that was right for the treacherous commute that I do on a daily basis. Tom was extremely knowledgeable, and was not pushy in the More

by Jami20886
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Donovan, Derek Ryan
Feb 24, 2011 -

Safford Brown Subaru Manassas responded

Thanks for the review, I drive an outback as well and LOVE it.

December 14, 2010

Thank YOU for not being a high pressure sales dealer and instead there to advise and nicely close the sale. It is very much a family atmosphere not typical of many dealerships. I am also impressed with the More

by Deb O'Grady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bukhari, Derek Ryan, Sue Komrowski, Trish Montgomery, Shelly Bailey,Takia Chichester,, Eric Bukhari, Trish Montgomery
Feb 24, 2011 -

Safford Brown Subaru Manassas responded

We will never be a typical high pressure dealership. Glad you enjoyed buying a car! We do our best to make sure we have the right cars, right prices and right people. Thanks again!

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