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Safford Brown Subaru Manassas

Manassas, VA

4.1
128 Reviews

9018 Liberia Ave

Manassas, VA

20110

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Showing 128 reviews

August 02, 2011

Derek and Eric made the purchase of my 2011 STI simple and easy. They took excellent care of me and were extremely friendly and fun to talk to, which was not typical of my previous car buying experiences More

by nateherring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ryan & Eric Bukhari
Apr 25, 2012 -

Safford Brown Subaru Manassas responded

STI.. very nice! Be safe and have fun with it. Thanks for the review. FYI if you are moding it we have a parts page to order whatever you want at a good discount!

July 21, 2011

Overall, very good service! Matt was an excellent sales rep: very knowledgeable about the Subaru vehicles, friendly, laid-back, helpful, easy to work with. He didn't try to push me into vehicles or options More

by bethdahling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knupp
July 20, 2011

I was very, very happy with my buying experience at Browns Manassas Subaru. The staff were very friendly, professional, and honest from the moment I first stepped onto the lot. I really appreciate a More

by connercrew7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Jimmie, Derek
Apr 25, 2012 -

Safford Brown Subaru Manassas responded

thank you!!

July 01, 2011

There was nothing but professionalism and up-front, no pressure tactic behavior shown throughout this purchase. They all went the extra mile to make the deal happen. I felt as though I was being treated l More

by dgraz3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Bukhari Derek Ryan
June 29, 2011

Meredith and Derek made my dreams come true with a 2011 WRX. It was the best car buying experience I have had. In the past 7 years I have bought 7 new cars and have never done a deal that was this smooth a More

by ajmorales84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meredith and Derek
Apr 25, 2012 -

Safford Brown Subaru Manassas responded

Wonderful and it sounds like you love new cars! The wrx is such a great car, enjoy!

May 16, 2011

We went to the dealership after seeing a used Prius online that had an amazing price for the miles. We emailed ahead about our tradein and they said they could work with our numbers so we drove out the More

by ataylor1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik, Russell and the GM Derek
Jun 03, 2011 -

Safford Brown Subaru Manassas responded

used cars are our forte! we typically have 60-100 certified, reconditioned cars.

May 11, 2011

I enjoy cars, dealing on cars, and keeping my cars in good shape. At the age of 68 I have bought a number of cars and dealt with all types of sales and service staff. These days I keep a car 1-2 years, More

by williamsail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell, Derek, Jimmy, Trish
Jun 03, 2011 -

Safford Brown Subaru Manassas responded

Thank you sir!

April 23, 2011

I wanted a new Subaru Forester,I'd already done all the research and this would be my fourth one. When we sent out an email about what we were looking for, Mr. Delph promptly responded to us by phone and More

by Photodog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Delph
Jun 03, 2011 -

Safford Brown Subaru Manassas responded

4th one, thanks for choosing us!

April 05, 2011

I recently went to this location to purchase a new Subaru Outback. The finance guy that they call pineapple was awesome and he definitely worked with me and made me feel comfortable. Matt was okay, perhaps n More

by unhappycamper03
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pineapple, Matt and Derek
Apr 22, 2011 -

Safford Brown Subaru Manassas responded

Jimmy (pineapple), Matt and Derek are all very friendly, professional people. As much as we would like to, we couldn't afford to accept your offer. We are always price competitive, and in fact have a price match guarentee just like walmart does. Sorry it didn't work out, we really tried and wanted it to. Chris Huizinga, General Manager

Apr 22, 2011 -

Safford Brown Subaru Manassas responded

Jimmy (pineapple), Matt and Derek are all very friendly, professional people. As much as we would like to, we couldn't afford to accept your offer. We are always price competitive, and in fact have a price match guarentee just like walmart does. Sorry it didn't work out, we really tried and wanted it to. Chris Huizinga, General Manager

March 31, 2011

Great experience! When called a competitor to let him know we had made a decision he congratulated us but bemoaned the fact that he had lost a customer for life. He said not only would we love the Subaru More

by lboltz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell, Derek, Erik
Apr 13, 2011 -

Safford Brown Subaru Manassas responded

thanks for the review, I love it that our "competitors" realize how great subaru is, and the store works hard to make sure our customers are happy! thanks again- Chris, GM

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