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Safford Brown Subaru Manassas
Manassas, VA
175 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 175 reviews
May 09, 2025
Eric did a great job showing me the vehicle I wanted and walking me through the purchase. walking me through the purchase. More
by jandjricciardi
Verified Customer
May 09, 2025
Everything went very well purchasing my wife’s new Forester. Kennedy explained everything in detail and the whole process was transparent. They are motivated sellers and want to work with you! Forester. Kennedy explained everything in detail and the whole process was transparent. They are motivated sellers and want to work with you! More
by Corey
Employees Worked With
Kennedy, Sam
May 08, 2025
Once again the team’s performance at Brown’s Subaru was outstanding. From my arrival and letting Meredith know what I need to the great techs completing all requested services efficiently and effectively outstanding. From my arrival and letting Meredith know what I need to the great techs completing all requested services efficiently and effectively everything went well. Meredith did a great job keeping me informed and providing options and the car got washed as well. Great service visit. More
by Cdb
May 08, 2025
Easy process to get an appointment. Reminders are sent. Communication is good.Service is completed in a timely manner. Staff is friendly. Reminders are sent. Communication is good.Service is completed in a timely manner. Staff is friendly. More
by paynesc1113
Employees Worked With
May 07, 2025
They are efficient, friendly and ON TIME. Always a pleasure to visit! I appreciate everyone there! Thank you. Kathy Miller Always a pleasure to visit! I appreciate everyone there! Thank you. Kathy Miller More
by millakath
Employees Worked With
May 07, 2025
Service advisors were friendly and provided great service. They were knowledgeable and look the time to understand the issues. service. They were knowledgeable and look the time to understand the issues. More
by nliggins
May 06, 2025
First experience with dealer and Subaru when Hybrid Forester announced. Eric Bukhari and his team answered my questions and helped me order my desired build. We waited and checked in as the months Forester announced. Eric Bukhari and his team answered my questions and helped me order my desired build. We waited and checked in as the months went by and finally sealed the deal this weekend. I left happy, satisfied and knowing I have team to assist with any concerns or needs now and in the future. Great service, customer experience and relationship-building for Safford Brown "family" when you choose them! More
by beth_mantiply
May 05, 2025
I had complained about not getting any discount off the MSRP, which from experience I usually have. Consumer Reports states the the discount off a well-equipped Forrester Hybrid Tourister is up to 1% off M MSRP, which from experience I usually have. Consumer Reports states the the discount off a well-equipped Forrester Hybrid Tourister is up to 1% off MSRP, with an average of $265.00. More
by Steve
May 05, 2025
The service department paid the most careful attention to an ongoing problem with what seemed to be the malfunctioning of one indicator light in the electronic system. That one light could have been ignored an ongoing problem with what seemed to be the malfunctioning of one indicator light in the electronic system. That one light could have been ignored as unimportant. Instead, Grayson had the patience to listen to the complicated history and to take it seriously. He made sure that the service department put the car through the highest level of diagnositic examination. The service department devoted 6 days to successfully solving that one seemingly small problem. The length of time that the car was there was so they could check that the repair was successful since the problem for which it was in service had happened sporadically, not every time the car was used. They wanted to make sure that the repair was not a temporary one that could reappear again sporadically. In doing all tlhat they did, they restored my confidence in the electronic system and the overall functioning of the car. One could not ask for any better service. At my advanced age I have had a lot of cars and a lot of experience with service departments of auto dealerships. But never one that I have respected as much as that of Safford Brown. More
by BLACKR1936
