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Safford Brown Nissan Sterling

Sterling, VA

3.3
281 Reviews

45155 Towlern Place

Sterling, VA

20166

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Showing 281 reviews

March 18, 2018

Good experience Great experience with purchasing a used vehicle. We got exactly what we wanted at a fair price. Will Weaver worked with us and made the process fast a More

by Ahunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Weaver
Mar 21, 2018 -

Safford Brown Nissan Sterling responded

Thank you for this nice review! It is great to hear that Will took your satisfaction seriously and made sure you got exactly what you wanted. Please feel free to contact us or stop by for a visit if you need anything else for your vehicle. Warm regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

March 16, 2018

Exceeded expectations! Thank thank you Will and Moris! Both of you provide exceptional and professional experience. The block on my engine broke and I needed a new car asap. More

by Edwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will & Moris, William Weaver
Mar 21, 2018 -

Safford Brown Nissan Sterling responded

Thank you for taking the time to write about your experience with us, Edwin. I'll be sure to pass your thanks on to Will and Moris. We appreciate your recommendation and we look forward to working with you in the future. Kind regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

March 10, 2018

Excellent Customer Service I have been very pleased with both the sales and service departments at Brown's Dulles Nissan. The staff is courteous and helpful. Over the years, I More

by Nissan Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew and Sherman
Mar 14, 2018 -

Safford Brown Nissan Sterling responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Kind regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

March 06, 2018

Good result After a rocky start the dealership made a good come back -we ended up with car we wanted at a good price -went away satisfied More

by farml0an
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren
Mar 12, 2018 -

Safford Brown Nissan Sterling responded

Thank you for taking the time to update your review! I am glad to hear we were able to resolve your concerns. If there's anything else we can do for you, please let us know. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

Mar 14, 2018 -

Safford Brown Nissan Sterling responded

Thank you for your kind words. We know buying a car takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Warm regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

March 04, 2018

Superior customer service! I was nervous about buying a car for the first time by myself. From the moment I drove up to the dealership, I was treated warmly by friendly staff wh More

by Marianne Estornell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Weaver
Mar 07, 2018 -

Safford Brown Nissan Sterling responded

Thank you for taking the time to share your feedback, Marianne! It's wonderful to know you feel confident in your decision to choose Brown's Dulles Nissan as your dealer. It is imperative to us that we make the car-buying experience seamless and efficient. Drive safely! Warm regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

February 26, 2018

Great Experience I had the pleasure of working with Will at Nissan. He went above and beyond to make sure I had the car I wanted at a price I could be comfortable. W More

by Pathfinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Bandy, Ehab Kandil
Mar 01, 2018 -

Safford Brown Nissan Sterling responded

Thank you for writing this positive review. It is great to hear that Will took your satisfaction seriously and made sure you got exactly what you wanted. We look forward to your continued business. Warm regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

February 04, 2018

Excited about buying a car before AND after! I was excited about getting a new car before heading to the dealership, of course. My salesman, Will Weaver, made my car buying experience exciting ev More

by Michael Mehlberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Weaver
Feb 07, 2018 -

Safford Brown Nissan Sterling responded

Thank you for taking the time to write such kind words, Michael. Will is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. If you have any questions or need any further assistance, please come back to visit us. Best regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

January 27, 2018

Wheel repair work Hit a major pot hole, blew the tire and wheel. The service department and mechanic took care of the problem quickly and efficiently and had me back o More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 31, 2018 -

Safford Brown Nissan Sterling responded

Thank you for leaving us this positive review, Rick! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Kind regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

December 31, 2017

The worst dealership I ever experienced I had my car at the dealer shop for 2 weeks they were replacing my transmission with a new one I pick it up by Tuesday or Wednesday and then I really More

by Yamina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Neal the director manager
Jan 31, 2018 -

Safford Brown Nissan Sterling responded

Thank you for sharing your experience. Please contact me directly so we can further discuss your concerns. Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

November 17, 2017

My go to dealership for the last 11 years. I was contacted by William Weaver while I was waiting for my Murano to be serviced. William took my wife and I on a test drive and was able to answer More

by GE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Weaver
Nov 22, 2017 -

Safford Brown Nissan Sterling responded

Thank you for trusting Brown's Dulles Nissan with your vehicle sales and service needs and I am glad to hear that your experience with William was a pleasant one! Until next time, drive safe. Kind regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

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