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Safford Brown Nissan Sterling

Sterling, VA

3.3
281 Reviews

45155 Towlern Place

Sterling, VA

20166

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Showing 281 reviews

August 07, 2018

Great experience Very nice people to work with here. People were very understanding, friendly, and negotiable. Our sales rep, Mr. Bukasa worked really hard to get us a More

by Anam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude Bukasa
Aug 10, 2018 -

Safford Brown Nissan Sterling responded

Thank you for the wonderful review. We strive to provide our guests with 100% satisfaction and it is great to hear our team could do just that. Please don't hesitate to contact us if we can assist you with anything else, be it service or sales. Best, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

August 04, 2018

Professional Friendly Service We were greated by Will Weaver as we approached the door. He was very friendly and quickly identified our very specific needs...he immediately began p More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Weaver
Aug 07, 2018 -

Safford Brown Nissan Sterling responded

Congratulations on your new vehicle, Mary. Thank you for writing such a great review about your experience at our dealership!  We appreciate the feedback and are pleased that your experience with Will was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

July 28, 2018

I needed service for my still new 2017 Altima I got from you. Mr. Daley in the service department was very helpful and explained everything. I felt the customer service was excellent and the other More

by BobWard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Daley Service Tech
Jul 30, 2018 -

Safford Brown Nissan Sterling responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely. Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

July 21, 2018

Great Cars, Great Experience and a GREAT STAFF...A++++++ From the moment I pulled into the lot I was met by a salesman, Will Weaver. Will was just a great person to deal with in terms of communication, frien More

by Cmoxley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Proano, William Weaver
Jul 23, 2018 -

Safford Brown Nissan Sterling responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

July 07, 2018

Worst experience for service they just want to sell vehicle I took my lease vehicle back and was going to purchase that same vehicle and the reason why i was going to do that because i had gone over my leased m More

by Harjot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ehab Kandil, Cynthia Leonard
Jul 13, 2018 -

Safford Brown Nissan Sterling responded

This review has been received.

July 06, 2018

Andrew is the only reason we bought out the lease of the Murano and the only reason we continue servicing the vehicle with Browns. I can't say enough about More

by CW3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mummert
Jul 09, 2018 -

Safford Brown Nissan Sterling responded

Thanks for the positive review. Andrew is a great asset and we are both lucky and proud to have him on our team. We appreciate your business! Best regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

July 05, 2018

Make It Easy on Yourself If you would like a new Nissan but are like me and hate the process and the dealing etc, then make it easy on yourself - ask for William Weaver. H More

by Scott A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex, William Weaver
Jul 06, 2018 -

Safford Brown Nissan Sterling responded

Scott, we appreciate you for letting others know about your experience at Brown's Dulles Nissan. I will certainly pass the kind words along to William and Alex. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

June 29, 2018

False commitment while selling vehicle I took my lease vehicle back and was going to purchase that same vehicle and the reason why i was going to do that because i had gone over my leased m More

by Harjot Kaur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ehab Kandil
June 24, 2018

Loving my new car from Nissan I need it help to fine my first new car ever i want to Browns Dulles Nissan in Sterling and i was greeted very well from the minute I walk to the plac More

by Talia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ehab Kandil, Carla Araya
Jun 26, 2018 -

Safford Brown Nissan Sterling responded

Thank you for your business and this review, Talia. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Kind regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

June 19, 2018

I had great customer service and honest sales from my sales person (Emeka). I willl recommend him to anyone. This guy actually works for you not againist you. More

by Steven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emeka
Jun 19, 2018 -

Safford Brown Nissan Sterling responded

Thank you for your great feedback and recommendation, Steven! Emeka is a great asset and we're thankful to have him on our team. We appreciate your business! Best regards, Jad Kadili |General Manager |jad.kadili@brownscar.com | 703.948.1100

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