Safford Brown Nissan Sterling

Excellent service! Super helpful and nice. Our sales guy, will, really explained the entire process to myself and my dad. Would highly recommend coming to browns Dulles Super helpful and nice. Our sales guy, will, really explained the entire process to myself and my dad. Would highly recommend coming to browns Dulles Nissan! More

Thank you Ehab Kandil Thank you Brown’s Dulles Nissan. Makes me feel special .Great staff and clean facility. Very professional team. Service was 10/10 Thank you Br Thank you Brown’s Dulles Nissan. Makes me feel special .Great staff and clean facility. Very professional team. Service was 10/10 Thank you Brown’s Dulles Nissan. Thank you Ehab Kandil. More

Great experience We had a great experience and William Weaver was a great help. He went above and beyond explaining the information about the cars and the financials t We had a great experience and William Weaver was a great help. He went above and beyond explaining the information about the cars and the financials that come with buying a car. i would def recommend anyone to go there because you will have a great experience. More

William Weaver This is the 3rd car I have bought off Browns Nissan and have used William every time for the sales person. The 1st time, he greeted me at the door, t This is the 3rd car I have bought off Browns Nissan and have used William every time for the sales person. The 1st time, he greeted me at the door, the 2nd and 3rd time, I sought him out. He knows his business and will get you in the car you want. Very good personality!! Highly recommend Will and Browns Dulles Nissan More

Great service We come here for all our cars because of their great customer service. They are knowledgeable, friendly, honest, and efficient at helping us find the We come here for all our cars because of their great customer service. They are knowledgeable, friendly, honest, and efficient at helping us find the right car and with servicing. More

William Weaver William has been my Nissan specialist/salesman since 2009. I have gotten 4 nissans from him. Very knowledgeable and looks out for the customer. Make s William has been my Nissan specialist/salesman since 2009. I have gotten 4 nissans from him. Very knowledgeable and looks out for the customer. Make sure to ask for William More

Jose was WONDERFUL!!! Jose was wonderful from the moment he picked up the phone. He stated he needed to do some research to efficiently address my question & would call me Jose was wonderful from the moment he picked up the phone. He stated he needed to do some research to efficiently address my question & would call me back in 30 minutes. To my surprise, he called back in less than. 5 minutes, promptly scheduled my service, & even allowed special accomodations for my car to be dropped off. Brown's not only addressed the recall issue my car was there for, but also another one I was unaware of. The service was prompt & even came with a free Car Wash. I'll definitely be back & I appreciate you, Jose! More

Awesome Experience Had a wonderful, upfront, and smooth financing experience. Will Weaver and Drake made sure all my needs were met. Best New Car experience I ever had. Had a wonderful, upfront, and smooth financing experience. Will Weaver and Drake made sure all my needs were met. Best New Car experience I ever had. More

not professional Ehab is very impatient and rude.. ..I dont like to work with people like him , he has a strong attitude,i Have never seen this kind of sales man or th Ehab is very impatient and rude.. ..I dont like to work with people like him , he has a strong attitude,i Have never seen this kind of sales man or the sales manager at other places, hope Dulles nissan will have different type of ,more educated and professional sales manager in the future. More

Potential Buyers Beware! POTENTIAL BUYERS BEWARE!!!! This dealership should be the poster child for all of those shady practices we always hear about when purchasing a new ca POTENTIAL BUYERS BEWARE!!!! This dealership should be the poster child for all of those shady practices we always hear about when purchasing a new car. I was looking for a new car for my son. On Saturday, March 31st, I was contacted by Brown’s Internet Sales Manager, Lauren Cody, regarding a car on their lot (2017 Nissan Rogue SL Sport) that we had seen on the internet. I had done a lot of research and during our conversation, I communicated the take home price that I was willing to pay for the vehicle. She said she would need to talk to her manager and put me on hold. When she returned she indicated that her manager had agreed to the price but only if I could come in and pay for the car by Monday, April 2. I told her that we were 2 hours away and that I would call her back to let her know if we could make it there that evening. Shortly thereafter, I called Lauren and indicated that we could make the drive this afternoon/evening. I also confirmed the agreed upon sales price and reiterated that I would be bringing a check and would not be financing the car. I told her that I wanted to make sure that we are clear on everything because we are making a two hour drive and I don’t want to get there and be told something has changed. She acknowledged that we were in agreement and she said she would see me when I got there. When we arrived at the dealership, Lauren had conveniently left for the day. I spoke to a new salesperson and explained the situation. He said that my information and the terms of our agreement should all be in the file that has been created. We took the car for a test drive and expressed our desire to purchase the vehicle. Shortly thereafter the New Car Sales Manager, Faraz Marandi, comes to talk to us and begins to walk through numbers and starts to explain “why he can’t sell the car at the price we expected, but he does want to work with me to get my son into that car.” REALLY?? Needless to say, after a heated conversation with Faraz Marandi, we left the dealership without the car. Unfortunately, I think this type of thing occurs a lot at this dealership. In fact, when I told the local Nissan dealership that I had agreed upon a price with Brown’s, they actually warned me of this exact scenario. I should have listened!!! If this review prevents just one person from having the same experience that I had with this shady dealership, then writing the review was time well spent. More