Safford Brown Nissan Fairfax

Professional & Friendly Excellent dealership , the staff is very professional and friendly . It was a great experience for me . I would like to thanks . Oscar M. and Reag Excellent dealership , the staff is very professional and friendly . It was a great experience for me . I would like to thanks . Oscar M. and Reagan H. For all the help and the wonderful experience . More

Excellent Dealership Sales Department was AWESOME; staff provided great customer Service. This dealership is HIGH OVER THE TOP HANDS DOWN, I rank it more than 5 stars . Sales Department was AWESOME; staff provided great customer Service. This dealership is HIGH OVER THE TOP HANDS DOWN, I rank it more than 5 stars . I enjoyed my experience with Brown's Fairfax Nissan. I just purchased an Armada and I can honestly say that the process of my purchase was the smoothest and quickest transition ever of buying a car. I called prior to arriving and as we arrived we were immediately greeted by Reagan at the door. Reagan introduced us to our sales consultant Oscar and while Oscar was out looking for the vehicle that we inquired about. The GM came over and welcomed us. Which was quite amazing. I can honestly say the customer service was over the top. Oscar was extremely helpful, knowledgable and friendly. He was able to answer all our questions and got us an answer immediately if he didn't know the answer. Overall, the entire staff ensured that we were okay at all times which was a great feeling as Customer Service is a big thing with me. Honestly, wish their were more sales consultants and staff like them around as The entire Fairfax Nissan Team at Brown's were awesome and everyone was extremely friendly. If you are looking to purchase a Nissan I highly recommend visiting Brown's Fairfax Nissan and ask for Oscar. Thanks again to Oscar Melara, Reagan Hooker-Hairston and Mr. Fred Shepard for making our purchase painless. More

Great Service and Gus D'Name !! You CanTrust Lucky to have Gus Daniel as our Service Rep... Man is "Honest and Very Professional" delivering outmost service and discounted price guarantee. We bro Lucky to have Gus Daniel as our Service Rep... Man is "Honest and Very Professional" delivering outmost service and discounted price guarantee. We brought in our (2) cars, 2009 Murano and Altima for maintenance checks and brake service. Gus explained what jobs needed to be performed and really price it well. It was a no hassle deal and they've fixed our brake issue, got my free car wash and tested it great. Thank you Gus and until next.... Gil Medina Arlington, VA . More

The bestest dealership in town The service department bent over backwards to make sure that we were satisfied with our new vehicle. It is hands down the best service and care we hav The service department bent over backwards to make sure that we were satisfied with our new vehicle. It is hands down the best service and care we have ever recieved from a dealership. We will definately see them for future car purchases and maintenance. As a family we are proud to say we made new friends and we are loyal customers. More

Great Service I recently bought a 2014 Rogue from Alyssa Coss at Brown's Fairfax Nissan. Alyssa went above and beyond to get me the car I wanted. She is great to wo I recently bought a 2014 Rogue from Alyssa Coss at Brown's Fairfax Nissan. Alyssa went above and beyond to get me the car I wanted. She is great to work with, friendly and kind. And always goes out of her way to help. If you're in the market for a new car, go to Fairfax Nissan and ask for Alyssa. More

Incredible Customer Service We traded in a 13 rogue for a 14 rogue. The manager was very professional. The sales staff gave us all the information we needed to get the right tr We traded in a 13 rogue for a 14 rogue. The manager was very professional. The sales staff gave us all the information we needed to get the right trim level. The finance guy was very helpful in securing a low rate loan. Overall, a perfect buying experience. More

After spending months visiting dealerships in both Fairfax and Loudoun counties, it was a no brainer who would get our business. Brian, Jad and Derek were professional and extremely knowledgeable abou Fairfax and Loudoun counties, it was a no brainer who would get our business. Brian, Jad and Derek were professional and extremely knowledgeable about the products they were selling. Especially impressive is their commitment to establishing a trusting relationship with us. Appreciated the most is the absence of pressure to buy. Treating us to lunch was the icing on the cake! More

I have given a rating of 1 because there is no 0 or negative ratings. Worst customer service. They treat customers with such arrogance for their mistake. They screwed up doing the paper work for the fi negative ratings. Worst customer service. They treat customers with such arrogance for their mistake. They screwed up doing the paper work for the first time. Called us again with no apology. They screwed up doing the service agreement and we had to go there again with no apology. Bryce, the manager, was rude and asked us to get out. He treated us as if we were begging for freebies from them. Browns NISSAN - we do not want freebies but just want you guys to do your work properly so that we do not have to go visit that xxxx place ever again. More

She made a awesome deal for me. She is also very kind and friendly person so that people can be soaked her nice personality! She really tired to make good deals for me without any hassle price! Once you visi friendly person so that people can be soaked her nice personality! She really tired to make good deals for me without any hassle price! Once you visit Nissan Brown, you should meet Alyssa! More

As first-time car buyers, my wife and I were a little nervous about the transaction, but the process turned out to be very easy thanks to the sales staff at Brown's Fairfax Nissan. In particular, Alyssa nervous about the transaction, but the process turned out to be very easy thanks to the sales staff at Brown's Fairfax Nissan. In particular, Alyssa was remarkably helpful, professional, patient, and knowledgeable, and made the process a lot of fun. The price on the vehicle was fair and reasonable, too--always a plus! I'd recommend Brown's Fairfax Nissan to any prospective car buyer, and should you choose to do business there, absolutely make an appointment with Alyssa--you won't regret it! More