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Safford Brown Nissan Fairfax

Fairfax, VA

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133 Reviews

11010 Fairfax Blvd

Fairfax, VA

22030

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Showing 133 reviews

December 01, 2018

Fast and easy I saw their ad online and and I called Kevin to confirm that that they had the Murano I was looking for, I drove all the way from Millersville Md. Kev More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brice
Dec 02, 2018 -

Safford Brown Nissan Fairfax responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

November 29, 2018

GREAT DEAL! - GREAT DEALER EXPERIENCE! WE HAD SPECIAL CIRCUMSTANCES... KEVIN, A VERY PERSONABLE & KIND YOUNG MAN, CAME AND PICKED US UP FROM RICHMOND TO LOOK AT THE FRONTIER TRUCK WE More

by Natalie & Marc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN KAHTAN, Naseer Ahmad, Brandon Gaskins
Nov 29, 2018 -

Safford Brown Nissan Fairfax responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Kevin treated you with the respect you deserve. If there is anything else that we can do for you please don’t hesitate to reach out. Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

October 20, 2018

Excelent service! Kevin the salesman was very professional and patient when dealing with any questions I asked, he went out of his way to help me out and got me the bes More

by Orlis Claros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kahtan
Oct 22, 2018 -

Safford Brown Nissan Fairfax responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

September 16, 2018

Outstanding Dealer! I have bought all of my cars in the past thirty years from Brown's Nissan. They have been unfailingly professional, friendly, and helpful. They have n More

by Nissan Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mustafa Siddiqui, Mary Beth, Mahomet., Naseer Ahmad
Sep 17, 2018 -

Safford Brown Nissan Fairfax responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

August 13, 2018

Nissan Rogue SV purchase Ordered online and pickup next day. Kevin is excellent, responsive and very polite. Will come back for other in the future. Price is very competitive. More

by Rogue SV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kahtan
Aug 14, 2018 -

Safford Brown Nissan Fairfax responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

August 04, 2018

Good experience Great customer service at the dealership!!! The salesperson Kevin Kahtan was very pleasant and explained the features of the car very thoroughly. High More

by Miracleb9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kahtan
Aug 07, 2018 -

Safford Brown Nissan Fairfax responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

July 23, 2018

Horrible I went online to complete most of my paperwork before coming to the dealership. I first could not get a call back and finally when i did Oscar was inc More

by dgilchrist69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Evans Wood
Jul 26, 2018 -

Safford Brown Nissan Fairfax responded

I’m sorry to hear about your recent visit at our dealership. Our customers are our top priority, and we do apologize that your vehicle's service needs were not met. Please contact me at your earliest convenience. I’d like to further understand what happened and address these concerns. I look forward to hearing from you. Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

June 28, 2018

Excellent Buying Experience This was one of the best car buying experiences my dad and I have been through. He bought a 2018 Nissan Murano and we have enjoyed my purchase thus fa More

by Andrew Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naseer Ahmad, Rico Chamroeun
Jun 29, 2018 -

Safford Brown Nissan Fairfax responded

Congrats on the 2018 Nissan Murano! I really appreciate you being so kind as to write this review about our dealership. It’s quite an accomplishment to hear that our team provided you the best car buying experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

June 10, 2018

Bad service they are liars charged me for services they neve I don't like the service .They cheated me they never did any service in my car . I had to pay another mechanic for the same service. They are liars. More

by Iris3214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Otro
Jun 25, 2018 -

Safford Brown Nissan Fairfax responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience and I would be happy to go over things with you in more detail. Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com

May 28, 2018

Excellent!! Great Experience! The salesman Kavin Kahtan was very helful and super nice he gave me what i was looking for at the best price!!! highly recommed. More

by batoul1
Recommend Dealer
Yes
Employees Worked With
Kevin Kahtan
May 29, 2018 -

Safford Brown Nissan Fairfax responded

Thank you for writing about your visit with us, and congratulations on your new car! We appreciate your recommendation of Kavin and your kind words about your experience with him at our dealership. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Rawwad Hassanieh | General Manager | rawwad.hassanieh@brownscar.com