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Brown's Fairfax Mazda - Service Center

Fairfax, VA

3.9
59 Reviews
Call Service Center (703) 385-8170

59 Reviews of Brown's Fairfax Mazda - Service Center

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October 04, 2025

I was forced due to a flat tire that turned in to a broken arm control to use this dealer. My normal dealer is in Suitland Md. I don’t need to ask them to wash the car or take it out and test drive it More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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October 04, 2025

I experienced Fast and friendly service. There was No pressure on recommended service. clean facility. Rachel was great. More

by Ocaz1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael
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Oct 04, 2025 -

Safford Brown Mazda Fairfax responded

Thanks for sharing your thoughts about your experience with Safford Brown Mazda Fairfax. We appreciate your business and hope to see you again soon!

October 03, 2025

Real nice people; everybody tried to help me and they were very knowledgeable of my need. More

by orlando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 03, 2025 -

Safford Brown Mazda Fairfax responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Mazda Fairfax, we look forward to having you as a valued customer for many years to come!

October 03, 2025

Quick repair turnaround. No slick sales or upgrade tactics, and a very pleasant and communicative staff More

by jbraddy0311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Jandhyala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in the service dept
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Oct 03, 2025 -

Safford Brown Mazda Fairfax responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Mazda Fairfax, we look forward to having you as a valued customer for many years to come!

October 02, 2025

Quick convenient and thorough The appointment was easy to make and I love the convenience of the valet service More

by staceylynn1114
Recommend Dealer
Yes
Employees Worked With
David Lopez
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Oct 02, 2025 -

Safford Brown Mazda Fairfax responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Mazda Fairfax.

October 01, 2025

Excellent service. Very engaging. The service attendant was very proactive and kept me informed during the service. More

by Dan J McConnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack MacLeod
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Safford Brown Mazda Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2025

Highly professional, resolving a remaining Infotainment center ghosting issue by soliciting the manufacturer for assistance. More

by dmwwoodjr1
Recommend Dealer
Yes
Employees Worked With
Michael Robert's and Janet (Service Mgr.)
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Sep 29, 2025 -

Safford Brown Mazda Fairfax responded

Thank you for your positive feedback! I'm glad to hear that our team at Safford Brown Mazda Fairfax was able to assist you with the infotainment center issue. We strive to provide professional and effective service, and it's great to know that we met your expectations. We look forward to seeing you again! Trey Rodgers, General Manager

September 29, 2025

Mike and the team were very informative and helpful! Thank you! That is why we purchased 3 Mazdas: Mazda 5 in 2009, CX30 in 2023 and CX30 in 2025. Best shop! More

by fahmy61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 29, 2025 -

Safford Brown Mazda Fairfax responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Fairfax!

September 29, 2025

Staff is friendly and facility is nice. I had a great car buying experience at this dealership. More

by klharper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rumaker
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Sep 29, 2025 -

Safford Brown Mazda Fairfax responded

Thank you for choosing Safford Brown Mazda Fairfax. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2025

Always a quick and easy experience with clear communication, upfront estimates, and surprise discount codes. More

by CNHBAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician #1967, Brianna, Olivia
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Sep 29, 2025 -

Safford Brown Mazda Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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