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Safford Brown Mazda Alexandria

Alexandria, VA

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73 Reviews

7400 Richmond Highway

Alexandria, VA

22306

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Showing 73 reviews

October 11, 2017

Amazing Experience -- Great Dealership Brown's has an excellent detailing service. These guys are magicians! I took my 1999 Miata MX-5 in for a detailing and what an amazing job they did! More

by Diane Fullerton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellis Scott Frison III (Scott) Assistant Service Manager
Oct 16, 2017 -

Safford Brown Mazda Alexandria responded

Diane, thank you for leaving us this wonderful review. I am happy to hear that you were pleased with the service you received from Brown's Alexandria Mazda. If there is anything more that we can do, please come back and see us again. Take care! Regards, Steve Forsht - General Manager - steve.forsht@brownscar.com

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September 01, 2015

The worst costumer service ever!!! I bought a 2nd hand car a Saturday on 08/29/2015, less that 48 later on 08/31/2015 the light check engine on. I call and requested the have the car c More

by IamFrench
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Bearce, Anthony, Yong Hwang, Aroon
July 21, 2015

Service and parts dept I have been trying to get my car fixed with them for over a month! It is an insurance claim thru avis rental car as a tourist hit my car. I have had n More

by Acuragirl
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kristen, Steve, Brian
March 24, 2015

It's All Good! Tasha and her team has always been very attentive and respective of my time, effectively collaborating with the departments to make the visit worth wh More

by Danny G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DeWayne Payne, Scott, Tasha Huffman, Frank Cavallaro
January 26, 2015

Good Experience! I didn't end up buy a car here, but it was definitely the best experience I had in my search of a car. Robert was super nice and not aggressive at all More

by carolw04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert DeLarouge, Samuel Moore
August 29, 2014

My First And Best Car Buying Experience As a Business Trainer for a Fortune 500 Company, my job is to train new and existing employees on how to maintain consumers and business clients, coac More

by shenasimone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo Sanchez, Finance Manager, Bobby Custodio
August 17, 2014

Do Not Recommend!! My 25-yr-old daughter and I drove up to Brown's looking for a reliable used car to replace her car which had been totaled the week before when she wa More

by mlwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby's sales manager, Bobby Custodio
Aug 24, 2014 -

mlwood responded

I want to add to my above review that Bobby Custodio, the sales associate who worked with us, was very polite and helpful. Our difficulties with Brown do not reflect on him.

July 26, 2014

I like Brown's I didn't buy from Brown's Alexandria Mazda. I did buy from Brown's Arlington Honda. I'm writing a review for them because I feel like the Brown's fran More

by ghelias
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
April 08, 2014

Great service!!! I went yesterday to see a car because we wanted a new car, Robert help us with all the process he was very friendly and explained everything so well w More

by Lgranados
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert C.
April 04, 2014

I am generally very apprehensive of car dealers. I spent a couple weeks going back and fourth with multiple dealers via email, trying to work out the basics of a contract (price and exact model, although it More

by nigermunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert DeLaRouge
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