Safford Brown Kia Manassas - Service Center

The facility was clean and the employees were professional. Everyone there is very polite and the work is done properly. professional. Everyone there is very polite and the work is done properly. More

My service done more then expecting time I wait more then 2 hours for basic service. They estimate 1 1/2 hours but it’s take more than two hours. and also didn’t finish I need to go back again for recall ser 2 hours for basic service. They estimate 1 1/2 hours but it’s take more than two hours. and also didn’t finish I need to go back again for recall service didn’t finished More

Great service! The customer service has always been excellent. Appreciate the flexible scheduling you guys always offer. Thanks! The customer service has always been excellent. Appreciate the flexible scheduling you guys always offer. Thanks! More

Good costumer care service. But they called me at last hour and told me I need to pay extra for special kind of oil as I have already mentioned the issue and get the price befo But they called me at last hour and told me I need to pay extra for special kind of oil as I have already mentioned the issue and get the price before I placed for service. More

Great service; car was fixed and ready exactly when Michele said it would be, Appreciated the good communication. Michele said it would be, Appreciated the good communication. More

Khalid is a forthright, composed, attentive salesperson. Handled dealership transition well, made a great ambassador for company. Handled dealership transition well, made a great ambassador for company. More

Great costumer service my advisor was very helpful she help me with a coupon I got online help me with a coupon I got online More

It was my first time having a vehicle serviced at this location. Jonathan was great. He kept me up to date at all times. location. Jonathan was great. He kept me up to date at all times. More

The service was complete and Michelle explained everything thoroughly. I will continue to use them for service. everything thoroughly. I will continue to use them for service. More

This was my first time at this location and the service was excellent. I will definitely be bringing in vehicle back for services in the future. Everyone was very friendly and my services were completed in was excellent. I will definitely be bringing in vehicle back for services in the future. Everyone was very friendly and my services were completed in a timely manner. More