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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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September 14, 2019

excellent work The people at kia do outstanding service and work. Waiting area was great. services was very fast. I return for all service even though I have moved More

by Overnyte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Quintanilla
Sep 16, 2019 -

Safford Brown Kia Manassas responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

September 13, 2019

Safety Inspection Did a thorough safety inspection of my Kia while I drank coffee and studied a lesson for the class I had to attend in the evening. I watched the ser More

by cbmontgomery6696
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2019 -

Safford Brown Kia Manassas responded

Thank you for reaching out! Reviews like these mean the world to us here at Brown's Manassas Kia and I will be sure to relay to the team. Take care and have a great day. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

September 11, 2019

Same Great Service Michelle and Jonathan are always great. Every time I take my car in I get the same courteous service every time I visit the dealership. You don't thi More

by mboyce1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Delao, Jonathan Quintanilla
Sep 11, 2019 -

Safford Brown Kia Manassas responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

September 10, 2019

Awesome Service Center Excellent customer service, friendly staff, and clean facility. Has free refreshments and lounge area where customers can watch television or look out More

by dshack174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Quintanilla
Sep 11, 2019 -

Safford Brown Kia Manassas responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

September 08, 2019

Great service! I always receive great customer service when I come to this location. The advisor keeps you in the loop with what the Technicians find. I trust the wo More

by Derrickbrown3232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla, Monica Maldonado
Sep 09, 2019 -

Safford Brown Kia Manassas responded

Derrick, thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas KIA, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

September 04, 2019

Such friendly and caring staff I couldn't have been happier with the service. The staff was so friendly. They really took care of us, and when I had a concern about something, I fel More

by Amber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon (I think, at the desk in the service area)
Sep 05, 2019 -

Safford Brown Kia Manassas responded

Hello Amber and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

September 02, 2019

Awesome dealer visit Quick and professional service. I am always in and out within a hour. If for whatever reason it takes longer I am updated constantly on the progress. More

by MVELLOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Quintanilla
Sep 03, 2019 -

Safford Brown Kia Manassas responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

September 01, 2019

Routine maintenance Customer rep (Michelle) was professional and helpful, despite the work load (last day of the month, half of customers were drop-ins/no appointments). More

by jkdyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Safford Brown Kia Manassas responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

September 01, 2019

Great people and great service department. The service department at Brown's Kia is amazing. They are there to answer any and all questions. Always a pleasant and wonderful crew to work with. More

by avenezia71192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Henderson, Jonathan Quintanilla, Claudia Solito
Sep 02, 2019 -

Safford Brown Kia Manassas responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

August 30, 2019

Amazing as always! Brown’s Manassas Kia always takes such good care of me! Awesome dealership! It’s great to know my vehicle is in trustworthy hands at this establishmen More

by POLKADOTTBAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2019 -

Safford Brown Kia Manassas responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

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