Safford Brown Kia Manassas - Service Center

Warranty Engine Replacement I have a 2012 KIA Sorento and the engine went out. After checking, I found that KIA had warrantied the engine due to known defects and readily replac I have a 2012 KIA Sorento and the engine went out. After checking, I found that KIA had warrantied the engine due to known defects and readily replaced the engine. It took over four months to get the parts due to a backlog in Korea but once received, it was done within a week. More

Great service Great amenities, fast service and knowledgeable staff. Took my car in for a service, was greeted, paperwork was ready and before I knew it the car wa Great amenities, fast service and knowledgeable staff. Took my car in for a service, was greeted, paperwork was ready and before I knew it the car was ready. I highly recommend Brown’s Kia in Manassas for your service needs. More

Quick & Easy I came in for a basic oil change and new wiper blades, I was in and out quickly. Ability to make the appointment online was also a bonus. I came in for a basic oil change and new wiper blades, I was in and out quickly. Ability to make the appointment online was also a bonus. More

Friendly, courteous and prompt service This was my first time here just for an oil change on a service coupon. It was a pleasant experience. I had an appointment and it was not long after This was my first time here just for an oil change on a service coupon. It was a pleasant experience. I had an appointment and it was not long after I arrived that the began the work and completed it promptly even with a complimentary wash. More

Seal fix on transmission Got the job done right the first time. I was there a bit longer than expected but the customer area has anything a customer would need while waiting. Got the job done right the first time. I was there a bit longer than expected but the customer area has anything a customer would need while waiting. More

love my Kia new service dept not so much came in for oil change and state inspection, Service dept tried to get us to have work done that was not needed or necessary, Where is the older lady came in for oil change and state inspection, Service dept tried to get us to have work done that was not needed or necessary, Where is the older lady that worked there? You may think some of your customers will be gullible but if you continue on this path you will loose customers and we will not be back to your service department unless warranty work is needed.We will go to a local auto repair shot in Manassas, where they'value their customers and don.t fill the need to over sale service. More

Fantastic service Love this dealership from sales to service. Accurate time estimates, nice people and since I bought from them, free service. Absolutely recommend this Love this dealership from sales to service. Accurate time estimates, nice people and since I bought from them, free service. Absolutely recommend this dealership and the Stinger! More

Quick and Easy! I was in service for my first oil change on my new Forte and I was in and out in no time. Again everyone was beyond amazing to me and took care of my I was in service for my first oil change on my new Forte and I was in and out in no time. Again everyone was beyond amazing to me and took care of my baby! 😊😊😊 More

Clean Bill of Health and Appearance for my Optima I took in the car for a normal state inspection and also because it was at 24 months. Service agreed that my last 6 months did not have enough miles I took in the car for a normal state inspection and also because it was at 24 months. Service agreed that my last 6 months did not have enough miles to warrant either a LOF or a tire rotation and that any filter changes could go to the next milestone (30 months). They had a free state inspection coupon that covered the inspection and they did a 360 multi-point inspection and my vehicle passed cleanly. Also had the car washed for no charge so my clean vehicle was really clean. Final bill- $0. In and out in 3 hours... More

Michelle was awesome! Was in and out super quick and able to get my new inspection. Everything went great and they all did a great job through out! Was in and out super quick and able to get my new inspection. Everything went great and they all did a great job through out! More