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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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January 06, 2020

Fast, friendly service and comfortable lounge My service appointment took just over an hour, and the staff was friendly and accommodating! I waited in the lounge, which has WiFi, ample seating, an More

by vivians
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Viera , Jonathan Quintanilla
Jan 06, 2020 -

Safford Brown Kia Manassas responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 05, 2020

Great Customer Service I had a great customer experience with this KIA dealership. From scheduling to service work to answering all my questions, the folks here made my expe More

by FMSTOREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Achtzener
Jan 05, 2020 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 05, 2020

Excellent service, attention and care I received prompt service and was kept well informed regarding the issues with my KIA Soul. The service folks were more than helpful and I felt a real More

by JUDAHAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
Jan 05, 2020 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 01, 2020

Service Wonderful as always! Brown’s Manassas Kia is the best! I bought my Forte from this dealership and they are the only ones I will trust to service it. More

by POLKADOTTBAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Jan 03, 2020 -

Safford Brown Kia Manassas responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

December 29, 2019

Service It was fast ans smooth procedure. And the car was washed. But not vacummed inside. Overall, the service at this time was better than the previous one. More

by TOKKIDB
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brent Greer, John Stapleton
Dec 30, 2019 -

Safford Brown Kia Manassas responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

December 18, 2019

Good service This was my first service on my leased 2019 Sorrento. The staff was very friendly and did the work quickly, all for free (first service). The waiting More

by CAS2459
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t catch names
Dec 21, 2019 -

Safford Brown Kia Manassas responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

December 17, 2019

More Great Service I have been getting my car serviced at Browns Kia for almost three years and have nothing but praise for the service they provide, Jonathan handled my More

by mboyce1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
Dec 18, 2019 -

Safford Brown Kia Manassas responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

December 15, 2019

My Experience was Very Good When I discovered I had a burnt out headlight I contacted the service department at Brown's Kia early that morning. They were able to accommodate my More

by LOUISESABO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
Dec 16, 2019 -

Safford Brown Kia Manassas responded

Thank you so much for your review, Louise Happy customers are our goal and our mission and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

December 01, 2019

Great job and great service! Friendly staff, quick service, shuttle service was top notch. Will definitely be coming back again. I was especially appreciative that they washed my More

by theairdoc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
Dec 02, 2019 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

December 01, 2019

Will Be Back I have been to quite a few dealerships now to service my Kia. My experience has ranged from decent to the worst experience ever. I tried the Manassas More

by gemsjewel21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
Dec 02, 2019 -

Safford Brown Kia Manassas responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

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