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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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February 13, 2020

Brandon has been absolutely wonderful. He has clearly and effectively communicated any and all issues regarding my vehicles. Most recently, he was easy to schedule with and promptly took care of the service More

by CODY
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
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Feb 13, 2020 -

Safford Brown Kia Manassas responded

Thanks for your outstanding review for Brown's Manassas Kia, Cody! I'm very happy to hear that Brandon was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 11, 2020

Excellent customer service!! Very helpful, accommodating and hassle free. Highly recommend Brown’s Kia and working with Duvall and Faraz. Buying a car is typically a dreadful experience but not here. Everyo More

by MBLACK
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faraz - excellent / 5 stars, John Stapleton
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Feb 12, 2020 -

Safford Brown Kia Manassas responded

Thank you for taking the time to write about your experience with us! At Brown's Manassas Kia, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Duvall and Faraz were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Kind regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 09, 2020

Brandon was very helpful. He kept me updated throughout the process. I got a loaner vehicle while they worked on my car. I couldn't be more satisfied with the service I received More

by PAULBMOBLEY1958
Recommend Dealer
Yes
Employees Worked With
Brandon
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Feb 10, 2020 -

Safford Brown Kia Manassas responded

Thanks for your outstanding review, Paul! I'm very happy to hear that Brandon was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let our Brown's Manassas Kia team know if there's anything else we can do for you. Kind regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 04, 2020

Great service Been going there for three years. The staff is always professional, friendly and patient in answering any and all questions. Facility is always spot More

by BOBGORMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
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Feb 05, 2020 -

Safford Brown Kia Manassas responded

We appreciate your marvelous feedback, Bob. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see Brown's Manassas Kia for any future needs. Thanks again, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 04, 2020

After telling me that they could not get my car inspected before Monday, they provided me with a loaner to get to work on Monday so that I wouldn't get a ticket. More

by MELISSA.CHESNEY
Recommend Dealer
Yes
Employees Worked With
Victor, Jonathan Quintanilla
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Feb 05, 2020 -

Safford Brown Kia Manassas responded

Melissa, thank you for leaving Brown's Manassas Kia your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 02, 2020

I always receive the best advice and service when I visit this location. Brandon always shows he has my best interest at heart. I highly recommend this site for quality service. More

by Therrel16
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
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Feb 03, 2020 -

Safford Brown Kia Manassas responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at Brown's Manassas Kia! We appreciate the feedback and are pleased that your experience with Brandon was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 02, 2020

Excellent service with quick in and quick out. I’ve been bringing my car here for three years and have never had any issues. Definitely recommend! More

by nop33m
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Greer, Jonathan Quintanilla
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Feb 03, 2020 -

Safford Brown Kia Manassas responded

Thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas KIA, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! All the best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 02, 2020

Great service!! I purchased my Kia at this dealership and have had all service done here also. Have been very pleased with both car and service. Easy to pick servic More

by LEE33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Quintanilla
Report | Print
Feb 03, 2020 -

Safford Brown Kia Manassas responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from our Brown's Manassas Kia. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 01, 2020

Repeat customer I always enjoy the customer service I receive from the service team at Brown's Kia. I really appreciated Brandon explaining the work needed along with More

by Derrickbrown3232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon was my main contact on this visit. Great guy.
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Feb 03, 2020 -

Safford Brown Kia Manassas responded

Thanks for your outstanding review for Brown's Manassas Kia, Derrick! I'm very happy to hear that Brandon was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

January 30, 2020

Best Kia dealer in the DMV! Hands down. I would recommend Brown's Kia to all my friends and family or anyone in the market to get service or purchase a new Kia More

by TANYA.MARSHALL
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Greer, Jonathan Quintanilla
Report | Print
Jan 31, 2020 -

Safford Brown Kia Manassas responded

Tanya, thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas KIA, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

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