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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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March 14, 2020

Brandon was very personable, professional, and helpful in explaning repairs. The full detail service made my car look brand new! Excellent experience! I'll be back! More

by POLLY.DVM813
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 15, 2020 -

Safford Brown Kia Manassas responded

Thanks for your outstanding review, Pollu! I'm very happy to hear that Brandon was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thank you for choosing Brown's Manassas Kia! All the best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 11, 2020

Fast service, nice staff, i had no problems at all. I had my service done in less than an hour. What else can I ask for !! More

by AMY.MELISA
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
Mar 12, 2020 -

Safford Brown Kia Manassas responded

Amy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from our Brown's Manassas Kia team. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 05, 2020

Return to get oil change. As usual very friendly staff and pleasant waiting area. Add in monthly service coupons you can’t loose. The free car wash is good also. More

by Luckybulldogks
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
Mar 09, 2020 -

Safford Brown Kia Manassas responded

We are glad to hear you enjoyed your recent visit to our service department. At Brown's Manassas KIA we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to seeing you again in the future! All the best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 01, 2020

Very helpful Rec'd quick service without an appointment due to emergency request. Had a bad battery therefore my van would not start and I am handicaped so need v More

by ORNDORFF.JANET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Delao, Jonathan Quintanilla
Mar 03, 2020 -

Safford Brown Kia Manassas responded

Thank you for leaving Brown's Manassas Kia this great review, Janet! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 01, 2020

Service was excellent. Car service and repair was completed in a timely manner. Service staff was very personable and accommodating. Shuttle to and from work was helpful. More

by bucklesmichelle
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Greer, Jonathan Quintanilla
Mar 03, 2020 -

Safford Brown Kia Manassas responded

Thank you for leaving Brown's Manassas Kia your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Kind regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 01, 2020

Awesome service I have dealt with Mr Quintanilla in the past and he has always been professional, responsive and has a friendly smile. To have paper work ready and n More

by MONAMITCHELL7505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Delao, Jonathan Quintanilla
Mar 03, 2020 -

Safford Brown Kia Manassas responded

Mona, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from our Brown's Manassas Kia team. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 01, 2020

Best dealership around, the service is always making every moment outstanding and the sells team is just as amaizning, no pushy sells people and a fun environment More

by SRROBBINS88
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wais Safi, Brent Greer, Jonathan Quintanilla, John Stapleton
Mar 03, 2020 -

Safford Brown Kia Manassas responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Brown's Manassas Kia! If there is anything else we can do for you, please feel free to give us a call. Best regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 01, 2020

Always a great experience! Service is always fast and I can always get what I need done without a long wait. They always do exactly what I ask for and never pressure me to do anything I’m not ready to do . More

by crobinson94
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Greer, Jonathan Quintanilla
Mar 03, 2020 -

Safford Brown Kia Manassas responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Brown's Manassas Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 24, 2020

Best customer service! Branden made everything easy for me to get my Kia headlights fixed. I am very happy with the work and overall experience. More

by XKMOC11
Recommend Dealer
Yes
Employees Worked With
Branden
Feb 24, 2020 -

Safford Brown Kia Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Branden does for Brown's Manassas KIA and our customers. Hope to see you again soon! Regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

February 16, 2020

The gentleman that helped me I believe he was filling in since Michelle no longer works there. I believe he works with Matt. Thanks Much. You were very helpful and you went out your way to help. 100% Satisf More

by lmitchelld
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt 100%??????????, Brent Greer, Jonathan Quintanilla
Feb 17, 2020 -

Safford Brown Kia Manassas responded

What an enjoyable review to read! It is reassuring to know our team here at Brown's Manassas Kia provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or stop in should you have any questions. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

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