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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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April 17, 2020

More Great Service For almost 3 years now I have received excellent service at Brown's KIa. Yesterday was no exception. Everyone is pleasant and very helpful. My servi More

by mboyce1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Greer, Jonathan Quintanilla
Apr 20, 2020 -

Safford Brown Kia Manassas responded

Thanks for the wonderful review of your recent visit to our dealership! We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

April 15, 2020

They were quick to replace my tires and vacuum and clean my car. I have had only but positive experience with their services. Thank you. More

by kiman04
Recommend Dealer
Yes
Employees Worked With
Brandon, 14226
Apr 21, 2020 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

April 11, 2020

Quick Service though Pricing bit High and No Wipes Service completed quickly by dealership. Thought pricing was a bit high and no discounts offered. Also was dismayed that there were no wipes provide More

by JM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Campbell
Apr 20, 2020 -

Safford Brown Kia Manassas responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

April 01, 2020

I dropped off my car (it's still there). Once I dropped it off, I have never had a call to provide any updates, concerns, or expectations on returning it. When I call, I have to call multiple times to get More

by GEOSOLDIER
Recommend Dealer
No
Employees Worked With
Brandon
April 01, 2020

great, as always They worked me in before my scheduled appointment time in order to let me pick my wife up early rather than make her wait after her dialysis treatment More

by DBANDBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know names of employees, they are just friendly faces
Apr 07, 2020 -

Safford Brown Kia Manassas responded

Thanks for this great review! We can't tell you enough how much we appreciate our Brown's Manassas Kia service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

April 01, 2020

on time great service service writer was great he really knew his job car wasready on time all washed and clean had a great talk with my salesman john sasso went over mor More

by KENKOMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Safford Brown Kia Manassas responded

Thank you for the feedback! We are happy to hear about your positive experience at Brown's Manassas KIA, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 19, 2020

oil changed top notch serve was done by Victor they Even vacuum my car for sure will let my friends and family I know my next service will be going see victor More

by alamikia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Viera
Mar 19, 2020 -

Safford Brown Kia Manassas responded

Hi, and thanks for the great feedback! We're very happy that Victor was there to give you the customer service we know you deserve! Thank you for choosing Brown's Manassas Kia and we look forward to seeing you again! Best regards, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 19, 2020

Victor was wonderful. We asked for fast service and he delivered. Oil change in 25 minutes. We could not have been more satisfied. We have always been happy with Brown’s service. More

by JACKANDLENY
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 19, 2020 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Victor was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Thank you for choosing Brown's Manassas Kia! Thanks again, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 18, 2020

I always receive the best service when visiting this place. The staff always makes me feel welcomed and are always honest about what’s available to me. I appreciate you guys! More

by Therrel16
Recommend Dealer
Yes
Employees Worked With
Brandon & Matt
Mar 18, 2020 -

Safford Brown Kia Manassas responded

Thank you for leaving Brown's Manassas Kia this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

March 17, 2020

Brought my Kia in for a couple of recalls and received Awesome service. Mr. Quintanilla was nice even though I hadn’t made an appointment prior to showing up. I’ll be back there. Thank you. More

by EDADDO
Recommend Dealer
Yes
Employees Worked With
Jonathan Quintanilla
Mar 18, 2020 -

Safford Brown Kia Manassas responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mr. Quintanilla does for Brown's Manassas KIA and our customers. Hope to see you again soon! All the best, George Henderson, General Manager | Brown's Manassas KIA, george.henderson@brownscar.com, Cell: (703)596-9006

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