Safford Brown Kia Manassas - Service Center

Great service! Nassir took his time to explain stuff to me. Delivered as promised. See you again for my next service. Nassir took his time to explain stuff to me. Delivered as promised. See you again for my next service. More

My experience for the service was excellent and Michelle was very helpful in providing the correct service I needed to repair my vehicle. was very helpful in providing the correct service I needed to repair my vehicle. More

Easy to schedule my appointment. Car was ready within the timeframe stated. Service writer was quick about getting my car to me. Car was ready within the timeframe stated. Service writer was quick about getting my car to me. More

T r u e p r o f e s s i o n a l More

Good service, good employees, nice to be able to wait there while the mechanic works on my car. there while the mechanic works on my car. More

Jonathan provided great, friendly customer service and answered all questions I had. The service was completed within a reasonable time and I was very happy with the service provided. answered all questions I had. The service was completed within a reasonable time and I was very happy with the service provided. More

This was the best experience I have ever had buying a car. Angel Matos was so kind, respectful and knowledgeable. All the team was great, very upbeat and accommodating. The process can be so daunting but car. Angel Matos was so kind, respectful and knowledgeable. All the team was great, very upbeat and accommodating. The process can be so daunting but this group was extremely professional. I highly recommend this dealership. More

George henderson is amazing also jimmy shams great attitude and very kind, professional to customers . attitude and very kind, professional to customers . More

Excellent customer service as always! !!! Jonathan is very professional, knowledgeable and thoughtful. We appreciate Browns KIA. !!! Jonathan is very professional, knowledgeable and thoughtful. We appreciate Browns KIA. More

The dealership is nice and the people selling are fine. However, I’ve had to come back 3 times for service and every time I vow to never come back. First was the free oil change, second was a check engine However, I’ve had to come back 3 times for service and every time I vow to never come back. First was the free oil change, second was a check engine light, and third was an oil change since Kia has. It released parts for an oil change to jiffy lube/auto store. The service takes forever. We are talking 2 hours (not including a 30-min drive) for an oil change and tire rotation! They way underestimate the wait time every single time and it is just horrendous. If there was another service option I would go for it but this is the only one. Next time I’ll pay a neighbor to do my oil change. More