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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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January 20, 2023

Service department is excellent at they got my car in last minute for the oil change. More

by cndrblc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nasir Q. , Leo Conley
Jan 25, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Safford Brown's Manassas Kia

January 20, 2023

Wonderful experience! Everyone I encountered within the building/part of the team were helpful and friendly. I picked up my vehicle and the white glove service continued More

by aubrey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duval Cassell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George & Weiss
Jan 25, 2023 -

Safford Brown Kia Manassas responded

Aubrey, we cannot thank you enough for your wonderful review of Safford Brown's Manassas Kia and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Safford Brown's Manassas Kia

January 18, 2023

Went out of their way to ensure I had transportation when my ride fell through More

by ALIROCK132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Safford Brown Kia Manassas responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Safford Brown's Manassas Kia

January 18, 2023

Excellent customer service! I had a great experience doing service! Friendly, good service! Thank you! More

by WGROH39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NASSIR QAMARI
Jan 23, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Safford Brown's Manassas Kia

January 15, 2023

Michele B. is always wonderful to work with in the Service center. She kept me informed and was able to get the work done quickly. More

by AMANDA_PETERSEN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Safford Brown Kia Manassas responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Safford Brown's Manassas Kia

January 15, 2023

Friendly people - good service. Work completed in a timely fashion as explained during pre-work briefing More

by CAYUGA317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Counts
Jan 19, 2023 -

Safford Brown Kia Manassas responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Safford Brown's Manassas Kia

January 14, 2023

Great service and very timely with clean returned car as well as step by step updates. More

by jamilmuzhda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Safford Brown Kia Manassas responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Safford Brown's Manassas Kia special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Safford Brown's Manassas Kia

January 10, 2023

The service work was easy to schedule, quickly completed and the car was cleaned and washed when I received it. great !!! More

by turmandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Safford Brown Kia Manassas responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Safford Brown's Manassas Kia

January 08, 2023

Nice and easy, in and out. Great service and it’s always appreciated. Thank you. More

by tjones664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Safford Brown's Manassas Kia

January 05, 2023

Great service! Nassir took his time to explain stuff to me. Delivered as promised. See you again for my next service. More

by PHILOWUSU360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nassir Qamari
Jan 10, 2023 -

Safford Brown Kia Manassas responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Safford Brown's Manassas Kia

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