Safford Brown Kia Manassas - Service Center

Sales experience was very good. Great customer service before buying. Car delivery was delayed and communication could be improved with customer but otherwise great experience. Great customer service before buying. Car delivery was delayed and communication could be improved with customer but otherwise great experience. More

I was very impressed with my most recent service appointment. Jonathan made sure that all of my issues were resolved and took care of arranging coverage with my warranty provider. The service team m appointment. Jonathan made sure that all of my issues were resolved and took care of arranging coverage with my warranty provider. The service team made sure my issues were fixed and my car was nice and clean when I picked it up. Thanks all!! More

Johnathan was awesome, so professional, friendly and fast with the service. I will only bring my car to this dealership with the service. I will only bring my car to this dealership More

Wonderful experience! Everyone I encountered within the building/part of the team were helpful and friendly. I picked up my vehicle and the white glove service continued Everyone I encountered within the building/part of the team were helpful and friendly. I picked up my vehicle and the white glove service continued until well after I rolled off the lot. I've already recommended Safford Brown Kia and the sales team to a friend to purchase her new car. More

Service department is excellent at they got my car in last minute for the oil change. last minute for the oil change. More

Excellent customer service! I had a great experience doing service! Friendly, good service! Thank you! I had a great experience doing service! Friendly, good service! Thank you! More

Went out of their way to ensure I had transportation when my ride fell through my ride fell through More

Michele B. is always wonderful to work with in the Service center. She kept me informed and was able to get the work done quickly. is always wonderful to work with in the Service center. She kept me informed and was able to get the work done quickly. More

Friendly people - good service. Work completed in a timely fashion as explained during pre-work briefing Work completed in a timely fashion as explained during pre-work briefing More

Great service and very timely with clean returned car as well as step by step updates. well as step by step updates. More