Safford Brown Kia Manassas - Service Center

Went in for a transmission flush and fog lightnulb change. A week later I found the oil dipstuck and 3 bolts lying in my wiper blade area if the car. I terraced the dipdyick back in the oil, but was change. A week later I found the oil dipstuck and 3 bolts lying in my wiper blade area if the car. I terraced the dipdyick back in the oil, but was waiting to go back to the dealer to find out what those bolts went to. More

The time that my maintenance would take was two hours and it ended in three and a half hours that delayed all the things that had to be done during the day and it doesn't seem right to me it ended in three and a half hours that delayed all the things that had to be done during the day and it doesn't seem right to me More

Everyone was extremely friendly and helpful. Service was done and all was good. Facility was clean and very accommodating. Car was clean and shiny when done. Thanks!! Service was done and all was good. Facility was clean and very accommodating. Car was clean and shiny when done. Thanks!! More

Great service Great Service Writer Clean waiting area with snacks and drinks I enjoy my service visits with snacks and drinks I enjoy my service visits More

My service advisor was not only very professional, but also very considerate and friendly. The same goes for the Terri in finance. My vehicle was was completed earlier than the request time and all seem w also very considerate and friendly. The same goes for the Terri in finance. My vehicle was was completed earlier than the request time and all seem well. Another reason that I like this Kia location, is because of how clean and comfortable the waiting area is. More

Michele is very courteous and explained charges. I waited for my service to be completed and was not prepared for it to take 3 hours. I waited for my service to be completed and was not prepared for it to take 3 hours. More

Excellent customer service associates willing to put in the extra effort for an overall pleasant experience the extra effort for an overall pleasant experience More

Sales experience was very good. Great customer service before buying. Car delivery was delayed and communication could be improved with customer but otherwise great experience. Great customer service before buying. Car delivery was delayed and communication could be improved with customer but otherwise great experience. More

I was very impressed with my most recent service appointment. Jonathan made sure that all of my issues were resolved and took care of arranging coverage with my warranty provider. The service team m appointment. Jonathan made sure that all of my issues were resolved and took care of arranging coverage with my warranty provider. The service team made sure my issues were fixed and my car was nice and clean when I picked it up. Thanks all!! More

Johnathan was awesome, so professional, friendly and fast with the service. I will only bring my car to this dealership with the service. I will only bring my car to this dealership More