Safford Brown Kia Manassas - Service Center

One of the salesmen at the dealership was very aggressive and would not take NO for an answer. The situation became a quickly uncomfortable situation, to the extent after saying STOP to the unwanted behavior and would not take NO for an answer. The situation became a quickly uncomfortable situation, to the extent after saying STOP to the unwanted behavior and calls. Managment was notified by phone and email and the salesmen found a way to call from his personal phone afterwards. Just pure disrespect. More

Excellent customer service. 👌 Mechanics are very efficient and detailed. Very clean and accurate work. Friendly staff. 👌 Mechanics are very efficient and detailed. Very clean and accurate work. Friendly staff. More

Scheduled a 9am appointment for an oil change and tire rotation, took them almost an hour and a half to finish the job. I know it doesn’t take an hour and a half to change oil and rotate tires. rotation, took them almost an hour and a half to finish the job. I know it doesn’t take an hour and a half to change oil and rotate tires. More

Excellent customer service ! And I love the car wash service. Also clean waiting area and free water and coffee And I love the car wash service. Also clean waiting area and free water and coffee More

Always helpful and willing to work with the customer regarding any issues with the car. regarding any issues with the car. More

Service is always smooth. I never have to wait long and appointments are always available. There is no pressure to have extra work done that is not required. I never have to wait long and appointments are always available. There is no pressure to have extra work done that is not required. More

Great service. Always a pleasure going there. Never a bad issue and I have been bringing my KIA's here for 7 years. Always a pleasure going there. Never a bad issue and I have been bringing my KIA's here for 7 years. More

Thank for all Brownes KIA Manassas staff they completed there responsibility especially thanks to technical team there responsibility especially thanks to technical team More

Great service. Quick work and extremely nice. They quickly diagnosed the problem and fixed the issue. Quick work and extremely nice. They quickly diagnosed the problem and fixed the issue. More

Jonathan was very helpful. The work was finished when they promised. Overall, a really good experience. The work was finished when they promised. Overall, a really good experience. More