Safford Brown Kia Manassas - Service Center

The best customer service that I received, Mohammed was very friendly with us and have a lot of patience to find the car that’s perfect for us . I give you 100% in everything. very friendly with us and have a lot of patience to find the car that’s perfect for us . I give you 100% in everything. More

Friendly, knowledgeable. Michelle politely informed me that indeed my steering wheel is adjustable and politely showed me how to adjust it. Excited as I have driven my Kia Michelle politely informed me that indeed my steering wheel is adjustable and politely showed me how to adjust it. Excited as I have driven my Kia for 5 years and was unaware of it. Kudos to Kia and it’s staff More

Jonathan was just wonderful from the moment I walked in for my appointment and throughout the time I was at the service center. He greeted me promptly and professionally, showing me where I could wait and for my appointment and throughout the time I was at the service center. He greeted me promptly and professionally, showing me where I could wait and enjoy some coffee. He checked in on me and updated me on the status of my car. When it was time to explain the estimate of services needed, he did so very clearly and in a way that conveyed his trustworthiness. I am very impressed with the service at this dealership! We have bought two Kia’s here and I am sure that our next one will be from this dealership as well. It’s not the closest Kia dealership to my home, but I will drive a bit further to get to this one, where my husband and I have always been treated fairly, honestly, and with warm professionalism. More

Khalid and Claudia were super friendly and helpful in our pursuit to find the right vehicle! pursuit to find the right vehicle! More

Professional, kind and attentive with frequent status updates and quality service. The dealership is well located and convenient. updates and quality service. The dealership is well located and convenient. More

The facility is clean with lots of amenities. My check in process was very quick, and the wait time was about normal for a Saturday morning. My check in process was very quick, and the wait time was about normal for a Saturday morning. More

I was greeted immediately upon arrival and the process was very smooth. My vehicle was ready when promised and pickup was just as smooth. Everyone was friendly and helpful. was very smooth. My vehicle was ready when promised and pickup was just as smooth. Everyone was friendly and helpful. More

The service was great. They were very efficient with the work. I knew my vehicle was in great hands. They were very efficient with the work. I knew my vehicle was in great hands. More

I didn't really use the service center but I did meat them all and they were very nice. Our sales person John Sasso was AWESOME! I have never had such a great care buying experience. I will be back jus them all and they were very nice. Our sales person John Sasso was AWESOME! I have never had such a great care buying experience. I will be back just to say hello. IF anyone I know is considering a Kia I will definitely send them your way. More

Nassir provided great service and was remarkably polite while I waited for my oil change. while I waited for my oil change. More