Safford Brown Kia Manassas - Service Center

Michelle was very helpful in making my service appointment and allowing me to drop-off my car even though I was a little late. I appreciate her technical advice and patience. Her positive attitude appointment and allowing me to drop-off my car even though I was a little late. I appreciate her technical advice and patience. Her positive attitude gives me confidence that Kia of Manassas treats their customers right! John Sasso was very accommodating in showing new vehicles at the dealership. More

We have been using Safford Brown Kia for over a year now, and the overall value is always good. The staff is friendly, helpful, transparent, and knowledgeable. The problem is that you never the sense that and the overall value is always good. The staff is friendly, helpful, transparent, and knowledgeable. The problem is that you never the sense that the work is being done with a sense of purpose and urgency, so there's a lot of waiting. I tend to wait while the work is being done, and being able to watch the service bay through the window gives a good gauge of downtime. More

Great, they were respectful, speedy, knowledgeable, and I felt like they cared. Same and his team are amazing. felt like they cared. Same and his team are amazing. More

I was met with courtesy and professionalism, and was in an out in no time. Completely painless😊. Because of the actions of your staff, and especially Jonathan, I will not cringe at the thought of going in an out in no time. Completely painless😊. Because of the actions of your staff, and especially Jonathan, I will not cringe at the thought of going in for service as I have had to do with other dealers in the past. Thanks for unexpected and swift experience. In and out in no time without a single problem. More

Everything was perfect and the people at this Dealer are very nice people! Thank You very nice people! Thank You More

Great dealer, promt service. Very clean facility, will recomend my family and friends, great experience. Very clean facility, will recomend my family and friends, great experience. More

Great and fast service provided Jonathan was very friendly and helpful answered all my questions friendly and helpful answered all my questions More

Got my KIA Sportage in right away and figured the problem out quickly. Thank you! out quickly. Thank you! More

Good service. Helped me as best as he could. No complaints service was great. All good. Helped me as best as he could. No complaints service was great. All good. More

Went to this dealer for simple service that any automotive shop can do. Paid for service that I didn’t even receive. automotive shop can do. Paid for service that I didn’t even receive. More