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Safford Brown Kia Manassas - Service Center

Manassas, VA

4.6
732 Reviews

732 Reviews of Safford Brown Kia Manassas - Service Center

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April 09, 2023

In and out fast. People friendly. Just an oil change, but everything went well. Took us in at appointed time, done as promised. More

by pb.richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Friendly fellow, greeter, did not catch name.
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April 08, 2023

I didn't have to wait and the repair was done much sooner than expected. Friendly service. Always love that the car is washed and vacuumed. More

by obx4linda
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 07, 2023

This is by far one the most well run auto dealerships I have ever had the pleasure of going to. More

by fallettav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 07, 2023

Michele is always wonderful, treats you like family. Always clear on everything to do with my vehicle. More

by LISAHUTCHISON2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2023

Michelle is always tells you like it is. Very friendly and great attitude. Clean store. More

by CHRIS.ZERNEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2023

Service was okay, had to wait a little once car was done to computers being down. More

by rgindes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
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April 05, 2023

Great service, friendly, doesn’t take very long to get your car back. Comes back clean More

by christopherwiseman9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 03, 2023

Nassir is a great service advisor who make it easy to set up an appointment as soon as possible. More

by shoaibqamari7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nassir Qamari
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Apr 06, 2023 -

Safford Brown Kia Manassas responded

Thank you for this amazing review and shoutout for Nassir! We really appreciate your business. Sincerely, Safford Brown's Manassas Kia

April 03, 2023

Would be happier had they remembered to rotate my tires, even after pointing out that I had 2 different sets of tires. More

by camerman77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bolden
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

Safford Brown Kia Manassas responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Safford Brown's Manassas Kia

April 03, 2023

Jonathan was very helpful. He explained everything to me and had me on my way in a reasonable amount of time. More

by higginsjames612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

Safford Brown Kia Manassas responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Safford Brown's Manassas Kia

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