Safford Brown Kia Manassas - Service Center

Great customer service and knowledgeable. Also they go above and beyond for the customer . Great job SAFFORD BROWN KIA! Also they go above and beyond for the customer . Great job SAFFORD BROWN KIA! More

They were very friendly during my entire visit and they were very helpful in setting up my follow up appointment were very helpful in setting up my follow up appointment More

Service was what I expected. But I am not too thrilled with required comments minimum.. But I am not too thrilled with required comments minimum.. More

Always clean and staff is attentive. Just wish that service was faster. No other issues. Just wish that service was faster. No other issues. More

Excellence in customer service. Michele kept me abreast during the visit. She always makes me feel valued. Michele kept me abreast during the visit. She always makes me feel valued. More

Jonathon took care of me. I came for a tire replacement for my Telluride. The technician worked on my car and had the new tire on the car in no time. My vehicle was cleaned an I came for a tire replacement for my Telluride. The technician worked on my car and had the new tire on the car in no time. My vehicle was cleaned and washed and I was very happy with the quick service on my vehicle. Jonathan was very courteous and helpful and I appreciated the effort that he put forth to make sure that I got prompt service. More

Great service and service manager was great will do all my service there in the future my service there in the future More

The service was fast and done well having no issues now with the cars performance with the cars performance More

I would like to thank JK and the service team for providing excellent, courteous, professional and kind service on my 2021 Kia Soul. From scheduling my appointment to carrying out the service and ans providing excellent, courteous, professional and kind service on my 2021 Kia Soul. From scheduling my appointment to carrying out the service and answering questions and concerns JK and the team provided top notch customer service. This experience gave me confidence in Browns Kia Manassas! Thank you very much for your excellent service! More

Have had my Kia serviced at this at location since 2016, have had quick and professional service each visit and generally my car was returned on time. Their facility is pleasant and clean, with a small but have had quick and professional service each visit and generally my car was returned on time. Their facility is pleasant and clean, with a small but adequate waiting area. My car was returned to service on time complete with a complimentary wasw and 180 point inspection. More